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	<title>Cisco Blog &#187; Collaboration</title>
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		<title>Changing the Collaboration Game with Clouds</title>
		<link>http://blogs.cisco.com/collaboration/collaboration-and-clouds/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=collaboration-and-clouds</link>
		<comments>http://blogs.cisco.com/collaboration/collaboration-and-clouds/#comments</comments>
		<pubDate>Wed, 23 May 2012 13:51:03 +0000</pubDate>
		<dc:creator>OJ Winge</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Accenture]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[Callway]]></category>
		<category><![CDATA[Cisco Collaboration Cloud]]></category>
		<category><![CDATA[Cisco HCS]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[collaboration cloud]]></category>
		<category><![CDATA[CSC]]></category>
		<category><![CDATA[HCS]]></category>
		<category><![CDATA[OBS]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[vodafone]]></category>
		<category><![CDATA[WebEX]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=66959</guid>
		<description><![CDATA[Organizations small or large can deploy collaboration technologies on premises, on the cloud, or on both with a hybrid deployment. I believe [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The Consumerization of Popcorn… and IT</title>
		<link>http://blogs.cisco.com/collaboration/consumerization-of-it/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=consumerization-of-it</link>
		<comments>http://blogs.cisco.com/collaboration/consumerization-of-it/#comments</comments>
		<pubDate>Mon, 21 May 2012 13:58:05 +0000</pubDate>
		<dc:creator>Kim Austin</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[Cisco Jabber]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[Consumerization]]></category>
		<category><![CDATA[Consumerization of IT]]></category>
		<category><![CDATA[device independence]]></category>
		<category><![CDATA[instant messaging]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[Presence]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=68228</guid>
		<description><![CDATA[Time and choice collide when we circle back to the consumerization of IT. Time has evaporated. The days of IT-provisioned and imaged PCs are waning. Even with laptops, the “this one or that one” range of options has blossomed to include PC or Mac, then several models of each according to your job tasks.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Technical Rehearsal 2: The Final Hurdle Before The Games</title>
		<link>http://blogs.cisco.com/collaboration/technical-rehearsal-2-the-final-hurdle-before-the-games/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=technical-rehearsal-2-the-final-hurdle-before-the-games</link>
		<comments>http://blogs.cisco.com/collaboration/technical-rehearsal-2-the-final-hurdle-before-the-games/#comments</comments>
		<pubDate>Fri, 18 May 2012 03:01:13 +0000</pubDate>
		<dc:creator>Neil Crockett</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[borderless network]]></category>
		<category><![CDATA[Cisco]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[London Olympics]]></category>
		<category><![CDATA[olympics]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=69521</guid>
		<description><![CDATA[In a few months, thousands of athletes will face the biggest tests of their careers at the Olympics. But, before [...]]]></description>
		<wfw:commentRss>http://blogs.cisco.com/collaboration/technical-rehearsal-2-the-final-hurdle-before-the-games/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Virtualizing the Desktop: A stepping stone towards the Unified Workspace?</title>
		<link>http://blogs.cisco.com/collaboration/virtualizing-the-desktop-a-stepping-stone-towards-the-unified-workspace/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=virtualizing-the-desktop-a-stepping-stone-towards-the-unified-workspace</link>
		<comments>http://blogs.cisco.com/collaboration/virtualizing-the-desktop-a-stepping-stone-towards-the-unified-workspace/#comments</comments>
		<pubDate>Thu, 17 May 2012 16:45:06 +0000</pubDate>
		<dc:creator>Roberto De La Mora</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[Cisco]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[desktop virtualization]]></category>
		<category><![CDATA[interop]]></category>
		<category><![CDATA[mobility]]></category>
		<category><![CDATA[unified workspace]]></category>
		<category><![CDATA[workspace]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=69509</guid>
		<description><![CDATA[Last week during <a href="http://www.cisco.com/web/learning/le21/le34/interop/2012/lv.html">Interop Las Vegas</a> , I was able to witness and participate in all sorts of conversations about virtualization, and its [...]]]></description>
		<wfw:commentRss>http://blogs.cisco.com/collaboration/virtualizing-the-desktop-a-stepping-stone-towards-the-unified-workspace/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Taking Advantage of the BYOD Trend</title>
		<link>http://blogs.cisco.com/collaboration/byod-trend-opportunities/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=byod-trend-opportunities</link>
		<comments>http://blogs.cisco.com/collaboration/byod-trend-opportunities/#comments</comments>
		<pubDate>Mon, 14 May 2012 19:15:28 +0000</pubDate>
		<dc:creator>Lynn Lucas</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[bring your own device]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[employee satisfaction]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[mobile users]]></category>
		<category><![CDATA[mobility]]></category>
		<category><![CDATA[webcast]]></category>
		<category><![CDATA[your way]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=69099</guid>
		<description><![CDATA[The rapid evolution of mobile technology has changed many things, from how we work to how we communicate with our [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Overcoming Collaboration Challenges: Free Webinar</title>
		<link>http://blogs.cisco.com/collaboration/chess-seminar1/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=chess-seminar1</link>
		<comments>http://blogs.cisco.com/collaboration/chess-seminar1/#comments</comments>
		<pubDate>Sat, 12 May 2012 00:02:43 +0000</pubDate>
		<dc:creator>Kim Austin</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[online seminar]]></category>
		<category><![CDATA[organizational change]]></category>
		<category><![CDATA[webinar]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=68929</guid>
		<description><![CDATA[If you work in an environment with a history of prizing individual achievement over group achievement, it may be hard to find the motivation to share information, resources, effort for the greater good. Two teams may very well have complementary skill sets, but unless there’s incentive to work together, they may be more competitive than collaborative.]]></description>
		<wfw:commentRss>http://blogs.cisco.com/collaboration/chess-seminar1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Evolving from Customer Service to Customer Collaboration</title>
		<link>http://blogs.cisco.com/collaboration/evolving-from-customer-service-to-customer-collaboration/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=evolving-from-customer-service-to-customer-collaboration</link>
		<comments>http://blogs.cisco.com/collaboration/evolving-from-customer-service-to-customer-collaboration/#comments</comments>
		<pubDate>Wed, 09 May 2012 13:13:34 +0000</pubDate>
		<dc:creator>Kim Austin</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[AAA]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[contact center]]></category>
		<category><![CDATA[Customer Care]]></category>
		<category><![CDATA[customer collaboration]]></category>
		<category><![CDATA[Hilti]]></category>
		<category><![CDATA[NHS BSA]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[white paper]]></category>
		<category><![CDATA[zk research]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=68398</guid>
		<description><![CDATA[Like many people, I’ve raised my expectations of the products I use and the companies with which I do business, both personally and professionally. As my choices of vendors have expanded, so have the criteria by which I measure them. Product quality, convenience, brand reputation, price, previous experience, are all in the mix. Increasingly, customer service is taking a greater role. I want to work with companies that want to work with me.

Collaboration technology gives you more avenues to interact with and serve your customers. Make it easy to be your customers. The efforts are worth it. In a new white paper, titled “Turning Customer Service into Customer Collaboration,” ZK Research says “the time is now for companies to use collaboration tools to evolve customer service.” ]]></description>
		<wfw:commentRss>http://blogs.cisco.com/collaboration/evolving-from-customer-service-to-customer-collaboration/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Livin’ on the Edge in Vegas</title>
		<link>http://blogs.cisco.com/collaboration/livin-on-the-edge-in-vegas/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=livin-on-the-edge-in-vegas</link>
		<comments>http://blogs.cisco.com/collaboration/livin-on-the-edge-in-vegas/#comments</comments>
		<pubDate>Tue, 08 May 2012 21:50:00 +0000</pubDate>
		<dc:creator>Christine Johansen</dc:creator>
				<category><![CDATA[Collaboration]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=68610</guid>
		<description><![CDATA[Las Vegas actively cultivates its reputation as the edgiest of American cities…so it’s rather fitting that Cisco would go there [...]]]></description>
		<wfw:commentRss>http://blogs.cisco.com/collaboration/livin-on-the-edge-in-vegas/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Experience Matters in Collaboration (So Does Architecture)</title>
		<link>http://blogs.cisco.com/collaboration/experience-matters/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=experience-matters</link>
		<comments>http://blogs.cisco.com/collaboration/experience-matters/#comments</comments>
		<pubDate>Mon, 07 May 2012 22:54:14 +0000</pubDate>
		<dc:creator>OJ Winge</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[collaboration architecture]]></category>
		<category><![CDATA[in-person experience]]></category>
		<category><![CDATA[pervasive video]]></category>
		<category><![CDATA[TelePresence]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=66954</guid>
		<description><![CDATA[When you engage each and every employee, you can transform them from “knowledge workers” into empowered employees. And that is [...]]]></description>
		<wfw:commentRss>http://blogs.cisco.com/collaboration/experience-matters/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Implementing a collaboration solution: POST methodology</title>
		<link>http://blogs.cisco.com/collaboration/implementing-a-collaboration-solution-post-methodology/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=implementing-a-collaboration-solution-post-methodology</link>
		<comments>http://blogs.cisco.com/collaboration/implementing-a-collaboration-solution-post-methodology/#comments</comments>
		<pubDate>Wed, 02 May 2012 23:39:20 +0000</pubDate>
		<dc:creator>Chema Ballarin</dc:creator>
				<category><![CDATA[Collaboration]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=67966</guid>
		<description><![CDATA[Having read  <a href="http://www.amazon.com/Groundswell-Enhanced-and-Updated-ebook/dp/B0057Z7H40/ref=tmm_kin_title_0?ie=UTF8&#38;m=A317O7WZ1CN6AQ">Groundswell</a>  recently, I cannot agree more with a concept explained in the book about how companies should enter the [...]]]></description>
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		<slash:comments>1</slash:comments>
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