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Stuart Taylor

Director

Service Provider Transformation Group

Stuart Taylor is a Managing Director in the Service Provider Transformation Group. He leads client business consulting engagements with Cisco’s major U.S. and international service provider customers, with a particular focus on mobility. The team is responsible for helping customers to improve profitability through launching new services for top-line growth, improving go-to-market approaches, and delivering operational efficiencies. Stuart has close to 20 years of extensive industry experience with particular expertise in the areas of Mobile, Wi-Fi and Small Cells, Connected Life, Cloud Services and new Digital Media services. He frequently publishes and presents on these topics at leading international industry events and is widely quoted in the media.

Articles

September 2, 2014

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How to Make Money from Smart Cities

2 min read

As cities around the world grow in size, we are beginning to see that strained resources, infrastructure, and services are causing natural limits to urban growth, which in turn limits the economic growth opportunity.  To combat this, cities as diverse as Barcelona, Nice, Kansas City and Songdo in South Korea, are starting to leverage advanced […]

What do predictions about 5G mean for the Future of Mobility?

3 min read

With the recent exponential growth of mobile devices, it is hard not to look ahead for the next big thing that will transform technology as we know it. One current hot topic is 5G. While most industry experts agree it is a ways off, there are obvious reasons for excitement — including how it will […]

Next Generation Mobile Monetization

3 min read

As I described in my previous blog How the Mobile Industry Will Make Money in the Future, the history of the mobile industry has involved huge and successful waves of revenue growth.  Lucrative revenues from the first wave of voice and the second messaging wave have crested and are now in decline.  Mobile data access […]

How Will Mobile Operators Make Money in the Future?

3 min read

The mobile market continues to evolve at a blindingly fast pace. It seems as though new faster, sleeker, and more powerful mobile devices are launched every day. And new categories of mobile devices are created almost overnight. The number of applications available to run on these revolutionary new mobile devices is staggering, numbering in the […]

How Service Providers Can Profit From Smart Cities

2 min read

The UN estimates that at some point between 2008 and 2009 the world’s urban and rural populations became equal in size for the first time in human history.  Urbanization is set to continue as the rural population seeks the wealth and social opportunity that cities offer. In the period from 2007 to 2050, the UN […]

Understanding the Changing Mobile User

1 min read

Mobile communications today is virtually indistinguishable from the first mobile call that was made four decades ago.  We have gone from monster handsets to pocket-sized portable computers.  Mobile communications has become an essential part of our daily lives.  For mobile operators and other companies operating in this space it is essential to know the facts […]

Small Cells Are Big For Business

3 min read

Closing the big deal.  Calming an irate customer.  Clarifying instructions given in an email.  Voice has long been the killer app for business.  As the world goes mobile, smartphones are...

Observations from Mobile World Congress 2014

5 min read

I have just returned from a very interesting and jammed-packed week at Mobile World Congress 2014 in Barcelona. More than 75,000 people were estimated to have attended this...

February 4, 2014

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Five Predictions for the Future of Wi-Fi and Mobile

2 min read

New devices, changes in customer behaviors, and technological advances are rapidly changing the mobile market and consumers’ expectations of mobility.  A recent Cisco study of mobile consumers reveals how much, and how quickly the world of mobility is changing.  The survey uncovers some startling revelations about what consumers are doing on their mobile devices, how […]

January 21, 2014

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Discover What Consumers Want from Wi-Fi and Mobile

2 min read

Consumers have a true love of mobile devices, as evidenced by recent Cisco mobile consumer research.  Significant percentages of respondents reported using everything from laptops, smartphones, and tablets to eReaders and mobile gaming devices. Americans now own an average of three mobile devices each, up from 2.6 devices in the 2012 Cisco mobile consumer study.  […]

January 13, 2014

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Observations from the 2014 Consumer Electronics Show

4 min read

I am just back from attending the 2014 Consumer Electronics show in Las Vegas where I was meeting with customers and visiting the massive show floor. CES is an intriguing...

December 10, 2013

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Unlocking Wi-Fi Enabled Value-Added Services

3 min read

Competing with the virtual, e-commerce world is becoming increasingly challenging for real-world businesses. Traditional retailers have long envied the massive amounts of valuable data that online retailers have available to help them better understand customer behavior and implement winning marketing tactics. Online retailers know valuable information such as how frequently customers return, how long they […]

November 27, 2013

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The Next Generation of Wi-Fi Debuts in Beijing

3 min read

I recently had the honor to speak at the Wi-Fi Global Congress in Beijing. As evident by the more than 400 people in attendance, the importance and relevance of Wi-Fi continues to grow.  The Wireless Broadband Alliance now has over 100 members, a doubling in less than 2 years.  The membership includes a mix of […]

November 14, 2013

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Understanding the Changing Mobile User

2 min read

The mobile market continues to evolve at a blindingly fast pace. It seems that new faster, sleeker, and more powerful mobile devices are launched every day, with new device categories created almost overnight. The number of available applications to run on these revolutionary new devices is staggering, numbering in the millions. Now you can do […]

November 1, 2013

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What Do Customers Want From Public Wi-Fi?

2 min read

It seems that the iconic “Wi-Fi Here” badge is turning up everywhere these days. Once found on coffee shop windows to indicate that patrons could connect their mobile devices to...

October 16, 2013

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Small Cells are Big Things in the Middle East

2 min read

I recently had the honor to speak at the Small Cells Forum in Dubai. One thing is certain: Wi-Fi and small cells are certainly important throughout the Middle East and Northern Africa.  Operators from throughout the region came together to learn how they could deploy small cells to meet their growing customer demands and improve […]

Wi-Fi Value-Added Services Improve the Retail Bottom-line

3 min read

Retailing has always been a tough business.  But, the move to online shopping, the challenging economy and changes in shopper’s behavior has placed even more pressure on traditional retail margins.  Retailers are constantly looking for ways to get more people in to their store and to spend more.  Traditional retailers have long envied the massive […]

Creating a Wi-Fi Monetization Virtuous Circle

2 min read

In the decade or so that Wi-Fi has existed, most technologists and mobile industry executives viewed it as the “poor cousin” to licensed mobile communications.  Now mobile operators around the world are asking how they can effectively use Wi-Fi to help them cope with the huge surge in mobile data traffic and to meet customer […]