http://blogs.cisco.com Sat, 18 May 2013 01:52:55 +0000 en-US hourly 1 http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/ http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/#comments Tue, 01 Nov 2011 19:35:19 +0000 Stephanie Marx http://blogs.cisco.com/?p=49716 http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/feed/ 5 http://blogs.cisco.com/socialmedia/social-media-listening-and-engagement-journey/ http://blogs.cisco.com/socialmedia/social-media-listening-and-engagement-journey/#comments Thu, 24 Feb 2011 20:48:43 +0000 Stephanie Marx http://blogs.cisco.com/?p=21405 http://blogs.cisco.com/socialmedia/social-media-listening-and-engagement-journey/feed/ 1 http://blogs.cisco.com/socialmedia/measuring-social-media-and-its-impact-on-your-brand/ http://blogs.cisco.com/socialmedia/measuring-social-media-and-its-impact-on-your-brand/#comments Thu, 18 Nov 2010 17:00:11 +0000 Stephanie Marx http://blogs.cisco.com/?p=13567 http://blogs.cisco.com/socialmedia/measuring-social-media-and-its-impact-on-your-brand/feed/ 5