I am the Director of Education Practice for the Global Public Sector practice of the Cisco Internet Business Solutions Group. I focus primarily on education innovation and transformation in all areas of formal education. Prior to that Michelle was the education strategist for Cisco’s social investments in education, including the World Economic Forum’s Global Education Initiative. I haves extensive experience in working with governments around the world in developing, developed and emerging economies on strategies for education reform through technology. I haves an academic background and prior to joining Cisco, I was the director of the Centre for New Technologies Research in Education at the University of Warwick, a research and multimedia centre dedicated to research and development in ICT. I haves worked in traditional, distance, and online education in all sectors from primary schools to universities, as well as vocational education and training.