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	<title>Cisco Blog &#187; Leslie Lau</title>
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		<title>Social Top Tasks</title>
		<link>http://blogs.cisco.com/socialmedia/social-top-tasks-research-online-event-april-23-2013/</link>
		<comments>http://blogs.cisco.com/socialmedia/social-top-tasks-research-online-event-april-23-2013/#comments</comments>
		<pubDate>Thu, 04 Apr 2013 00:21:12 +0000</pubDate>
		<dc:creator>Leslie Lau</dc:creator>
				<category><![CDATA[Digital and Social]]></category>
		<category><![CDATA[social top tasks]]></category>
		<category><![CDATA[top tasks]]></category>
		<category><![CDATA[usability research]]></category>

		<guid isPermaLink="false">http://blogs.cisco.com/?p=108601</guid>
		<description><![CDATA[In 2012, the Global Social Media Team worked closely with Gerry McGovern from Customer Carewords to run a  <a href="http://www.customercarewords.com/what-it-is.html" target="_blank">top tasks study</a>  to understand [...]]]></description>
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		<title>Using Research to Impact Our Social Media Strategy</title>
		<link>http://blogs.cisco.com/socialmedia/using-research-to-impact-our-social-media-strategy/</link>
		<comments>http://blogs.cisco.com/socialmedia/using-research-to-impact-our-social-media-strategy/#comments</comments>
		<pubDate>Fri, 21 Dec 2012 17:08:22 +0000</pubDate>
		<dc:creator>Leslie Lau</dc:creator>
				<category><![CDATA[Digital and Social]]></category>
		<category><![CDATA[Social Media Strategy]]></category>

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		<description><![CDATA[I joined the Cisco Global Social Media Team in February of this year (2012).  It has been one wild ride [...]]]></description>
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		<title>The Facebook Timeline</title>
		<link>http://blogs.cisco.com/socialmedia/cisco-and-the-facebook-timeline/</link>
		<comments>http://blogs.cisco.com/socialmedia/cisco-and-the-facebook-timeline/#comments</comments>
		<pubDate>Fri, 06 Apr 2012 23:01:19 +0000</pubDate>
		<dc:creator>Leslie Lau</dc:creator>
				<category><![CDATA[Digital and Social]]></category>
		<category><![CDATA[Cisco]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[timeline]]></category>

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		<description><![CDATA[On March 30, 2012, Social Media B2B unveiled its list of the <a href="http://socialmediab2b.com/2012/03/best-b2b-facebook-timeline-cover-photos/">10 best B2B Facebook Timeline cover photos</a> .  And, happily, the cover photo for the [...]]]></description>
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