Kenneth Leung is currently senior marketing manager in the campaign, go to market strategy and planning organization at Cisco. He is also the program lead for the Cisco's Connected Customer Experience program, where we examine the role of technology in organizations to deliver great customer experiences.

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Kenneth Leung was previously the private sector marketing strategy manager covering financial services, manufacturing and retail industries.

Kenneth joined Cisco Systems in 2007 as global retail marketing manager responsible for market management and program development in the retail industry.

Prior to Cisco, he worked at IBM software group in WebSphere Commerce and Information Management groups with responsibility in marketing management for retail and e-commerce. Before joining IBM, Kenneth was retail industry director for Informix Software where he was responsible for market management and programs.

A regular contributor to the Cisco industry social media forums, he resides in San Francisco, California, USA. He graduated with an MBA from University of California, Riverside.