Jim Marshall

Jim Marshall has worked in Cisco IT’s voice operations team since joining the company in 2008. His team supports the company’s entire global voice infrastructure, including all Cisco UCM clusters, gateways, and other elements.

Before Cisco, Jim worked as a network engineer for SunTrust Bank and as a voice engineer for AT&T. He teleworks full-time from his home near the beach in Florida, where he enjoys scuba diving.