http://blogs.cisco.com Wed, 19 Jun 2013 23:47:17 +0000 en-US hourly 1 http://blogs.cisco.com/socialmedia/youtube-and-the-customer-journey/ http://blogs.cisco.com/socialmedia/youtube-and-the-customer-journey/#comments Wed, 13 Feb 2013 20:06:46 +0000 Jeanne Buffa http://blogs.cisco.com/?p=101619 YouTube video plays several key roles in the Customer Journey. The video platform offers customers a way to engage through comments [...]]]> http://blogs.cisco.com/socialmedia/youtube-and-the-customer-journey/feed/ 0