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Grace Lo

Director, Global Partner Programs

Global Partner Organization

As Director of Programs for the Global Partner Organization, Grace Lo leads the partner program strategy and portfolio management across Cisco’s partner ecosystem globally. Grace is the business leader that pioneered several of Cisco’s partner program evolution, starting with the transformation to cloud and Hybrid IT, Certification evolution and focused audit approach, to the recent introduction of the new Cisco Partner Role Based Framework for software that provides partner differentiation and reward across the customer lifecycle of Land, Adopt, Expand, Renew, which are critical for a recurring revenue business; as well as new value exchanges for born in the cloud and service partners to build their business on the Cisco software platform driving business outcome for the LoB customers.

Joined Cisco in 1997 from Deloitte & Touche and has held various leadership roles across sales and business development in Cisco Capital, Sales Finance and Worldwide Partner Organization. She currently lives in San Jose, California with her husband, Ken and their 8 year old son Aaron.

Articles

September 8, 2023

PARTNER

Prepare for Managed Services Growth

1 min read

Capturing your share of the massive Managed Services Provider (MSP) market means making the most of every opportunity. Together, we can prepare to meet even more customer needs as expansion continues.

May 10, 2022

PARTNER

Cisco is Enhancing Profitability and Protection for Partner-Led Managed Services

2 min read

We are making updates to the Provider role that will enhance your profitability, protect your managed services deals and simplify requirements. Let’s review what’s happening.

November 13, 2020

PARTNER

Future-ready Providers – the NEW Cisco Partner Program

3 min read

The Cisco Partner Program is anchored to four roles: Integrator, Provider, Developer, and Advisor. As we continue to invest in partner-led, managed and as-a-service offers, the Provider role will be the pivotal channel for delivering managed business outcomes to customers of all sizes.

September 12, 2019

PARTNER

Great news for MSPs about our Cloud and Managed Services Program

2 min read

Great news! Cisco has redesigned and simplified our global Cloud & Managed Services Program (CMSP). Learn more from Grace Lo.

September 5, 2017

2

PARTNER

Get More From Our Cloud & Managed Services Program

3 min read

I’m pleased to share some updates on our Cloud & Managed Services Program. First, we’re happy to say that in 2017 we’ve been listed in CRN’s Partner...

February 24, 2017

1

PARTNER

Capture the Enterprise Digital Transformation Opportunity with Cisco Powered Cloud Managed SD-WAN Service

2 min read

Cisco recently announced the availability of a new Cisco Powered services designation entitled Cisco Powered Cloud Managed SD-WAN (software-defined wide area networking) under a new Cisco Powered services category named Cloud Managed DNA Services.  This new category of services will enable our Cloud and Managed Services Program (CMSP) partners to make their way into the […]

February 23, 2017

CLOUD

Capture the Enterprise Digital Transformation Opportunity with Cisco Powered Cloud Managed SD-WAN Service

2 min read

Cisco recently announced the availability of a new Cisco Powered services designation entitled Cisco Powered Cloud Managed SD-WAN (software-defined wide area networking) under a new Cisco Powered services category named Cloud Managed DNA Services. This new category of services will enable our Cloud and Managed Services Program (CMSP) partners to make their way into the new cloud-based managed delivery model. The newest service, Cisco Powered Cloud Managed SD-WAN, allows providers the ability to offer the same DNA (Digital Network Architecture) outcomes with the convenience and value of managed services, combined with the power of cloud orchestration.

May 25, 2016

1

PARTNER

Accelerate Growth and Profitability – Now.

2 min read

Partners are focused on delivering the best customer and workforce experiences using technology, and more often than not, this digitization is enabled by software. Digital transformation creates an unbelievable opportunity for Cisco partners to move from selling boxes to selling software solutions to address customers’ evolving needs. We are seeing partners mobilize to capture the […]