Arthur Woo is an Information Architect with over 16 years of experience in the IT industry. He is one of the original architects of the IT Intranet at Cisco and in his current role provides consultative advice, thought leadership, and technical guidance in the area of intranet management, collaboration technologies, and enterprise social software. Specifically he is focused on driving the internal adoption of Cisco’s social software platform (WebEx Social) which includes areas such as governance, change management, business process alignment and content strategy.
Born and raised in the Bay Area, Arthur began his IT career as an intern for Sun Microsystems. He spent a year at Sun before joining Cisco as an intern in the Supply Chain organization, eventually joining the IT department full time as an IT Analyst. In the years that followed, Arthur’s role expanded more in the web/intranet space with a focus on areas such as web strategy, usability, development, content management, and information architecture. As a member of the Cisco on Cisco team, he is able to share his knowledge and experiences through various traditional and social media channels internal and external to Cisco.
Arthur has a Bachelor’s degree in MIS from San Jose State University and serves as an IT Campus Manager for the school representing Cisco IT at various recruiting and branding events. He is married with a daughter, that simultaneously gives him great joy and drives him nuts at the same time, like all children do to their parents.