http://blogs.cisco.com Thu, 23 May 2013 14:31:24 +0000 en-US hourly 1 http://blogs.cisco.com/collaboration/predictions-for-customer-care-in-2013-and-beyond/ http://blogs.cisco.com/collaboration/predictions-for-customer-care-in-2013-and-beyond/#comments Mon, 14 Jan 2013 21:19:06 +0000 John Hernandez http://blogs.cisco.com/?p=97534 http://blogs.cisco.com/collaboration/predictions-for-customer-care-in-2013-and-beyond/feed/ 0 http://blogs.cisco.com/collaboration/riding-the-3-waves-through-the-holidays/ http://blogs.cisco.com/collaboration/riding-the-3-waves-through-the-holidays/#comments Tue, 18 Dec 2012 18:32:07 +0000 John Hernandez http://blogs.cisco.com/?p=95876 http://blogs.cisco.com/collaboration/riding-the-3-waves-through-the-holidays/feed/ 0 http://blogs.cisco.com/collaboration/valued-partner-ecosystem-is-key-in-quest-to-be-1-in-customer-collaboration/ http://blogs.cisco.com/collaboration/valued-partner-ecosystem-is-key-in-quest-to-be-1-in-customer-collaboration/#comments Mon, 22 Oct 2012 21:22:58 +0000 John Hernandez http://blogs.cisco.com/?p=88357 http://blogs.cisco.com/collaboration/valued-partner-ecosystem-is-key-in-quest-to-be-1-in-customer-collaboration/feed/ 0 http://blogs.cisco.com/collaboration/cisco-is-the-worlds-1-interactive-voice-response-ivr-vendor/ http://blogs.cisco.com/collaboration/cisco-is-the-worlds-1-interactive-voice-response-ivr-vendor/#comments Tue, 09 Oct 2012 16:40:04 +0000 John Hernandez http://blogs.cisco.com/?p=86298 http://blogs.cisco.com/collaboration/cisco-is-the-worlds-1-interactive-voice-response-ivr-vendor/feed/ 0 http://blogs.cisco.com/collaboration/streamlining-customer-collaboration/ http://blogs.cisco.com/collaboration/streamlining-customer-collaboration/#comments Mon, 20 Aug 2012 12:37:20 +0000 John Hernandez http://blogs.cisco.com/?p=80577 http://blogs.cisco.com/collaboration/streamlining-customer-collaboration/feed/ 0 http://blogs.cisco.com/collaboration/cisco-shines-in-gartners-contact-center-magic-quadrant/ http://blogs.cisco.com/collaboration/cisco-shines-in-gartners-contact-center-magic-quadrant/#comments Wed, 15 Aug 2012 15:05:53 +0000 John Hernandez http://blogs.cisco.com/?p=79518 http://blogs.cisco.com/collaboration/cisco-shines-in-gartners-contact-center-magic-quadrant/feed/ 0 http://blogs.cisco.com/collaboration/customer-collaboration-takes-the-big-stage-at-cisco-live/ http://blogs.cisco.com/collaboration/customer-collaboration-takes-the-big-stage-at-cisco-live/#comments Mon, 30 Jul 2012 14:33:46 +0000 John Hernandez http://blogs.cisco.com/?p=77970 http://blogs.cisco.com/collaboration/customer-collaboration-takes-the-big-stage-at-cisco-live/feed/ 0 http://blogs.cisco.com/collaboration/cisco-customer-collaboration-moving-full-steam-ahead/ http://blogs.cisco.com/collaboration/cisco-customer-collaboration-moving-full-steam-ahead/#comments Wed, 25 Jul 2012 13:13:22 +0000 John Hernandez http://blogs.cisco.com/?p=77520 http://blogs.cisco.com/collaboration/cisco-customer-collaboration-moving-full-steam-ahead/feed/ 0 http://blogs.cisco.com/collaboration/regional-momentum-fuels-global-growth-in-cisco-customer-collaboration/ http://blogs.cisco.com/collaboration/regional-momentum-fuels-global-growth-in-cisco-customer-collaboration/#comments Thu, 31 May 2012 01:00:21 +0000 John Hernandez http://blogs.cisco.com/?p=71003 http://blogs.cisco.com/collaboration/regional-momentum-fuels-global-growth-in-cisco-customer-collaboration/feed/ 0 http://blogs.cisco.com/collaboration/cisco-wins-big-in-crm-magazine-awards/ http://blogs.cisco.com/collaboration/cisco-wins-big-in-crm-magazine-awards/#comments Thu, 29 Mar 2012 18:19:50 +0000 John Hernandez http://blogs.cisco.com/?p=65037 Service Leader awards .  Building on our success in previous [...]]]> http://blogs.cisco.com/collaboration/cisco-wins-big-in-crm-magazine-awards/feed/ 0