Senior Vice President
Worldwide Partner Organization
Bruce Klein is Senior Vice President of Cisco’s Worldwide Partner Organization, which is responsible for supporting Cisco’s global business with more than 60,000 partners, representing the company’s primary route to market. This global partner community, which includes systems integrators, value-added resellers, distributors, services, and technology partners, accounts for more than 80 percent of Cisco’s revenue. These partners expand Cisco’s customer reach with innovative solutions and services based on Cisco technology.
Klein and his team develop the strategic initiatives and program innovations that create capacity to promote Cisco’s growth in existing markets and new areas of opportunity. They also ensure that partners have the right capabilities and skills to meet evolving customer needs, while accelerating market adoption of Cisco products and services.
Klein joined Cisco in 2004 and held previous roles leading the U.S. Public Sector and Federal organizations, which are responsible for building a vision, strategy, and execution plan to further advance Cisco’s relationship with customers, partners, and suppliers in this market segment.
Prior to joining Cisco, Klein was vice president of federal at Hewlett-Packard, where he managed sales, services, support, and marketing into the federal government. He was responsible for reorganizing the federal sales operation to become more focused on customer satisfaction, and he teamed with resellers and systems integrators to significantly grow HP’s federal business. He also led the integration of HP’s consulting and support services into a single organization to position HP as a total solutions provider to federal customers.
With a strong background serving customers over several decades, Klein is a well-respected thought leader within the IT industry. He has twice received Federal Computer Week’s prestigious “Federal 100” award for his contributions in information technology across the federal government market. He was also named the 2010 Executive of the Year by Government Computing News.
Klein serves on numerous industry boards and councils, including the United Service Organizations (USO) by assisting them in their efforts to provide comfort and support to members of the military services around the world; AFCEA International helping them advance professional knowledge and relationships in the fields of communications, IT, intelligence, and global security; and the Northern Virginia Technology Council, the largest technology council in the nation.
Klein holds a bachelor of science degree in management information systems from George Mason University.