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20 Years Hence – What Do Oil, Dating, Digital, and Analytics Have In Common?

How often do you think about the linkage of today’s digital Internet technologies with the gas that we put into our cars and the fuels that heat our homes? Probably not very often. In fact, for many years, I envisioned them as two separate worlds. Here’s why…

Back in 1995, when I met my wife and we were first dating, I distinctly remember talking with her father (now my favorite father-in-law!) Bill Dalgetty about his career at Mobile Oil. Like most senior Mobile executives, Bill started his career at a Mobile gas station and worked his way up over many years, eventually serving as the General Manager of Environment, Health and Safety for Mobile’s operations around the world. Read More »

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How Banks Can Begin the Journey to IoE Readiness

Cisco’s recent survey of 7200 banking customers in 12 countries left me with a crystal-clear takeaway: consumers are ready for the Internet of Everything (IoE) — and they want it now.

But to meet that demand, banks need to assess their own capabilities as they begin to light up their own “dark assets” with network connectivity and embark on the journey to IoE readiness.

In our survey, we tested five key IoE-enabled banking concepts related to advice (virtual financial advice, virtual mortgage advice, and automated financial advice) and mobility (branch recognition and mobile payments). These concepts resonated with customers globally: 75 percent of all respondents would move their money to another provider for one or more of the five concepts. And while the interest is significant everywhere, in emerging markets, respondents are twice as likely to move their money. Read More »

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The Digital Factory: Real Solutions and Real Outcomes

I recently participated in a Cisco advisory board meeting attended by some of our leading manufacturing customers. There was a lot of discussion about the tough challenges the industry is facing. Flexibility, agility, and managing costs were hot tony shakib pic 1topics. Traditional manufacturing environments with manual processes, independent systems, and siloed data create a lack of visibility into real-time operations and result in delayed responses to quality issues and inventory waste. Many manufacturing organizations are starting to take their first steps towards becoming digital. Let’s take a look at what that means and why making the transformation to a digital factory is the next wave of evolution. Read More »

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Cisco’s Culture of Innovation: Thriving in the 21st Century

On March 26, I gave a presentation on Cisco’s culture of innovation at the Unleashing Innovation Summit in New York City. This venue gave me the chance to discuss our belief that the next billion-dollar idea can come from anywhere and that our innovation strategy and culture reflect that philosophy.

Innovation is a core part of Cisco’s values and culture, and we don’t limit innovation to dramatic technological breakthroughs. Instead, we see innovation spanning the full range of all we do – from sustaining innovations, which enhance the capabilities of existing products and services; to disruptive innovations, which create new markets; to business process improvements, which fuel growth, competitive advantage, and customer satisfaction. Read More »

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Internet of Everything and Machine Intelligence

Let’s start on a light note. For a brief period of time, the Internet of Things became associated with the fridge that orders milk by itself. This retro-futurist icon is a great example of a common tendency for extremely disruptive technological waves to first enter the public realm in the form of low impact nice-to-have use cases (personal computers and robotics suffered the same fate at first). Besides being amusing, these are also instructive. The small-mindedness of a fridge that has a direct line to the supermarket is a great way to make a really important point: the value of the Internet of Everything (IoE), ultimately, is about the network, not the individual connections. Read More »

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