As organizations seek ways to maintain real-time connections with their workforce and customers in an increasingly digital and mobile-centered world, the growth of mobile cloud will be a major force in shaping the business landscape and future tech decisions. The first blog post in this series, by Padmasree Warrior, explores how the convergence of mobility and cloud will deliver unprecedented transformation for all organizations. The second blog post in this series, by Sujai Hajela, answers the question of what mobile cloud really is and how it continues to provide new business opportunities. In the third post, Joe Cozzolino looks at what mobile cloud means for service providers and enterprises. And finally, this post will discuss the need for end-to-end security in a mobile cloud environment.
Mobile cloud services are growing exponentially in both number and scope. According to a report from Smith’s Point Analytics released late last year, mobile cloud services platforms are projected to grow over the next four years from US$579 million to a staggering US$4.4 billion in 2017.
Read More »
Tags: cloud, cloud security, mobile security, mobility, security
Starting customer meetings with business outcome discussions sounds great in theory. But how much difference does it really make? A huge difference. Here’s how it works.
Engaged customers participating in a VIP Booth Tour at Interop Las Vegas
For the past year, a small, innovative team has been engaging customers in new ways at several large Cisco events. Essentially, we’ve been turning our technology-centric approach on its head and beginning hundreds of customer meetings with a business priority discussion.
Of course, we always get to the technology, but by starting with some very clear customer-centric goals for each meeting, the engagement processes – and results -- have improved dramatically. Since the program inception at CiscoLive! Milan last January, the number of qualified leads per event has increased by 27 percent, and average deal size has increased by 70 percent. Customer satisfaction scores have also gone up, so there are many clear benefits to this approach for everyone selling Cisco solutions. Read More »
Tags: Cisco, marlowe fenne, partner, solution central
The 135 Spanish Steps are perhaps one of the most popular tourist attractions in Rome—and this in a city where your alternatives include stunning options like visiting the Vatican, the Colosseum or the Trevi Fountain. And yet, a visitor to the Spanish Steps today is first—and ahead of any chance to delve into the rich history or architectural heritage of this monumental stairway—forewarned of the dangers of the omnipresent pickpockets that frequent the area! I bring this up because while European vacations may not always be part of our quotidian routine, our daily lives do involve shopping online, visiting our neighborhood retailer or posting updates on social media. And none of these places post enough warning signs urging us to be wary of the virtual pickpockets, waiting to steal and profit from personal, financial and business information that traverses across thousands of transactions at places we visit in person or on our browsers every single day.
As consumers we may even squeeze by with a bit of a lax attitude, but businesses are only painfully aware of the speed, ferocity and variety with which attackers move to try and gain access to critical business data. Our customers tell us that their cybersecurity teams work tirelessly—but often in reactive mode—to fight against breaches and constantly assess ways to eliminate vulnerable links. Today, we are thrilled to share that we’re stepping up to provide our customers and partners with enhanced capabilities to combat the changing nature of threats. Cisco ASA with FirePOWER Services integrates the proven Cisco ASA 5500 Series firewall with application control, and the industry-leading Next-Generation Intrusion Prevention Systems (NGIPS) and Advanced Malware Protection (AMP) from Sourcefire in a single device, providing integrated threat defense across the entire attack continuum—before, during and after an attack. Read More »
Tags: ASA, Cisco ASA with FirePOWER Services, FirePOWER, firewalls, NGFW, Professional Services, security, services
Planes, trains and automobiles – getting from point A to point B has never been quicker or easier. However, there are a few key global trends driving the need to invest further in transportation technology. With the growing wave of urbanization, the aging of the population, and the resulting global demands on supply chains in developed and developing nations, current transportation systems will have a difficult time keeping up with demand. These trends are converging to create a remarkable challenge for our transportation infrastructure, but also a remarkable opportunity.
In the developing nations and cities around the world, governments and private companies are looking to grow their economies and compete on the global stage. In order to do that effectively, investments in transportation infrastructure are critical. But with limited budgets and a desire to show the world they can compete, developing countries have the opportunity to make technology investments that can put them on even footing of the rest of the world. Read More »
We’ve all been there, seen it, and even done it ourselves. We’re talking or texting on our phones while walking around the isles of our favorite store. Half the time people are in a venue they’re more fixated on what’s happening on their phone than what’s around them. What about those brick and mortars around us? How can they get our attention when our noses are in our devices?
The way people use their devices may never change, but the way in which businesses interact with their mobile phone loving customers can. Cisco’s Customer Mobile Experiences (CMX) solution provides businesses with the technology to leverage the mobile trend to their advantage by serving smartphone carrying visitors, guests, passengers, shoppers and students location-based services to get their attention.
Among these tools is a valuable set of API that can unlock location-based services, such as indoor navigation and push notifications to create a more personalized mobile experience. Read More »
Tags: App, application, business, cmx, connect, connected mobile experiences, customer, Detect, device, mobile, mobility, network, notification, personalize, phone, service, services, Smart phone, solution, st. olav, technology, topcoder, wayfinding, wi-fi, wifi, wireless, wlan