We came together at ASIS, September 2012 in Philadelphia and made good progress with Plugfest – The Media Services Proxy (MSP) CDN program for validating the interoperability of your IP Surveillance cameras with the Cisco Network. We shared with you the capabilities of MSP, the value it can bring for you, and had a live lab where we tested (plug-and-play) your cameras with the MSP software at the event.
Since then we have been working with many of you on getting you on boarded with the CDN program so you could be our official partners, and have also been working on analyzing the lab data we gathered at ASIS.
We will be at ISC West 2013 to share our progress and next steps with you. I take great pleasure in inviting you to our sessions at ISC West –
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Tags: asis, business video, cdn, Cisco, enterprise networks, ip video surveillance, medianet, msp, plugfest, rich media applications, security, video, video surveillance
In this installment of the “We’re Listening” blog, Steve Young discusses how Cisco’s Technical Assistance Center (TAC) teams are using collaboration processes to solve customer problems faster. Steve is Director of the TAC’s Service Delivery Transformation efforts.
By Guest Contributor Steve Young
In my last blog posting, I discussed what we’re doing to get you, TAC customers, to the right expert, right away, when you need support. This time I’d like to focus on what we’re doing to improve your experience once connected with that engineer. Read More »
Tags: cisco_services, contact center, Technical Support, we-are-listening
MDM Today and the Future
Mobile devices have quickly become a mainstay in enterprise environments and continue to be consumer driven, and yet they find their way into our day-to-day business lives. As these new devices are being brought into the work environment by employees, enterprise IT is increasingly being forced to accommodate for business use. This is not new news. We observe this pattern through our customers today and live this phenomenon within our own everyday work environment at Cisco. Here at Cisco, employees have the flexibility to choose their device and to securely connect to voice, video and data services from anywhere under an Any Device policy. Cisco manages over 64,000 mobile devices today.
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Tags: AirWatch, byod, citrix, good, MDM, meraki, Mobile Device Management, mobile security, MobileIron, mobility, SAP Fiberlink, security
When Cisco integrated our Identity Services Engine (ISE) platform with leading mobile device management (MDM) systems, it was clear from the start that we had struck a chord among IT administrators trying to wrestle with the onslaught of employee-owned mobile devices accessing their networks. First and foremost for IT organizations was gaining visibility to all mobile devices — rogue or authorized — that were present on the wireless network. Cisco ISE delivered that capability, providing IT staff with a detailed view of what types of mobile devices were on the network. Coupling that with ISE’s native BYOD enrollment capabilities or the active management capabilities of MDM platforms — as well as network intelligence from the Cisco Wireless Network — was key to gaining full control over this Wild West of mobile devices
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Tags: AirWatch, byod, Citrix (Zenprise), Fiberlink, Good technology, Identify Service Engine, ISE, MAM, MCMS, MDM, MobileIron, mobility, SAP Afaria, secure BYOD, security