Mobile devices have quickly become a mainstay in enterprise environments and continue to be consumer driven, and yet they find their way into our day-to-day business lives. As these new devices are being brought into the work environment by employees, enterprise IT is increasingly being forced to accommodate for business use. This is not new news. We observe this pattern through our customers today and live this phenomenon within our own everyday work environment at Cisco. Here at Cisco, employees have the flexibility to choose their device and to securely connect to voice, video and data services from anywhere under an Any Device policy. Cisco manages over 64,000 mobile devices today.
When Cisco integrated our Identity Services Engine (ISE) platform with leading mobile device management (MDM) systems, it was clear from the start that we had struck a chord among IT administrators trying to wrestle with the onslaught of employee-owned mobile devices accessing their networks. First and foremost for IT organizations was gaining visibility to all mobile devices — rogue or authorized — that were present on the wireless network. Cisco ISE delivered that capability, providing IT staff with a detailed view of what types of mobile devices were on the network. Coupling that with ISE’s native BYOD enrollment capabilities or the active management capabilities of MDM platforms — as well as network intelligence from the Cisco Wireless Network — was key to gaining full control over this Wild West of mobile devices
Cities around the world are facing some big and complicated problems, with few easy answers at the ready. Rising energy costs, environmental concerns, and new government initiatives have inspired a focus on sustainable IT operations. But how can cities be expected to solve these crises, while also improving citizen services and ensuring future economic success?
Advanced information and communications technology (ICT) is a great answer, but this is easier said than done. Cities frequently face logistical hurdles on the road to becoming Smart Cities. I believe the key is creating a more effective “connected transformation,” harnessing the power of cloud computing for cost reduction and the delivery of vital services.
We’ve seen this in the enterprise sector: An intelligent IP-enabled information network provides a single, multiservice infrastructure to support productivity and cost initiatives—all achieved remotely, via cloud management. Government agencies are beginning to follow this lead. The public sector, for example, is finding new ways to measure such things as power consumption, thereby controlling energy output, reducing costs, and increasing operational efficiency. For government as well, the cloud is becoming an important tool for achieving greater sustainability.
Overall, the cloud is helping to create more effective city management, and it enables the network to become:
Observable. Cities can monitor systems, power flows, and equipment, with no physical or location constraints.
Controllable. Providing remote two-way communications and data between stations, systems, and equipment will maintain effective operations.
Automated.Hands-off processes allow for greater cost efficiency.
Secure. Layers of defense throughout a cloud grid will assure service reliability, prevent outages, and protect citizens.
The result is an intelligent, integrated cloud infrastructure that is pivotal to a Smart City’s evolution. Some amazing technology advances are making it possible for complex systems to be managed—and self-managed—remotely and efficiently. A flood of recently published case studies show how, in practical terms, high connectivity is essential to a new future for buildings and cities, and to the urban economy as a whole.
New York City is already proactively bringing information to citizens through an integrated platform called City24x7. This offers local information on displays in obsolete spaces such as pay phone booths, and it is accessible anywhere, anytime, on any device. Visitors can discover top-rated restaurants and attractions. Residents can learn about local programs and services, and receive safety alerts. Travelers can save time by accessing real-time data about public transit and roads. The platform has seen astounding results already; currently City 24x7 is in the process of building up to 250 city-approved display locations. Cisco IBSG’s white paper, “Transforming the City of New York,” reveals more about how City 24x7 informs, protects, and revitalizes cities. There is also a video, “A Smart City Transformation of the City of New York.”
Cloud has become a key enabler for those seeking to transform some core aspects of modern life. This includes how schools train the next generation of workers; how companies hire and encourage innovators; and how cities change their economies. ICT has changed the publishing, education, health care, retail, manufacturing, and financial services industries, and it can now address issues that are front and center for every city and government.
The bottom line is that ICT helps leaders to address key problems by helping them to improve government efficiency and strengthen city management. In the process, it provides new ways to encourage economic growth. Cloud, as a critical component of an integrated network of technologies, enables us to think outside the traditional analog box in our quest for solutions.
The benefits are clear, but where exactly to begin? Look for the next edition of this two-part blog for suggestions on next steps toward harnessing Smart City cloud management or click here to register and reserve your copy of the complete compilation of the blog series, including this two-part blog as well as a variety of cloud resources, which will be available in May.
The Big Data revolution continues to make inroads into the healthcare space, where it’s helping reduce hospital readmissions, improve point-of-care decisions and advance research, among other benefits. Take a look at this sampling of topics on offer at the 2013 Annual HIMSS (Healthcare Information and Management Systems Society) Conference & Exhibition in New Orleans, La. last month: “Using Data Analytics to Improve Patient Care and Safety,” “Data Warehousing for Healthcare,” “Extracting Value from Healthcare Big Data with Predictive Analytics,” “Leveraging Data as an Asset.”
Clearly, Big Data is making its mark in the healthcare world, as it is in just about every other aspect of our world—a reality that’s compellingly illustrated in the recent Cisco-sponsored project, The Human Face of Big Data (HFOBD). Consisting of a book and an iPad app, the project is designed to illustrate how data transforms the way we perceive ourselves and our world.
The project’s premise? That real-time visualization of data streaming in from billions of sensors, RFID tags and GPS-enabled cameras and smart phones is beginning to allow us, as individuals and collectively as a society, to sense, measure and understand aspects of our existence in ways never before possible through data in motion or at rest. This is a big deal. In fact, many data experts believe this global ebb and flow of data—a planetary nervous system, if you will—will soon have a greater impact on our lives than the Internet.
Back in the world of healthcare, consider this example from HFOBD of how one doctor used the power of data to gain insight into hospital and emergency room visits. Troubled by the soaring costs of healthcare in America, Dr. Jeffrey Brenner of Camden, NJ, used the records of 600,000 hospital visits to build a map linking hospital claims to patients’ addresses. Analyzing the data, he made a startling discovery—that just 1 percent of patients accounted for 30 percent of hospital bills due to repeated emergency room visits.
To help address the issue, Brenner founded the Camden Coalition of Healthcare Providers, which can dispatch caseworkers to care for the patients with the most problems. Once caseworkers began making proactive home visits and encouraging high-risk patients to stay on their medications, the target group’s hospital bills fell dramatically. In one instance, a single patient who had run up over US$700,000 in hospital bills in 12 months didn’t need another visit after the coalition’s intervention.
Do you want to increase sales by providing shoppers with the information they need when and where they need it – in your store?
Cisco Connected Mobile Experiences solution can help you do just that. Connected Mobile Experiences is a new solution that helps enable retail organizations to use Wi-Fi location services to deliver engaging store experiences and generate valuable shopper insights.
View this 45-minute on-demand video webcast to learn how to captivate your shoppers with new mobile apps supported by Cisco Connected Mobile Experiences. Discover how real-time location intelligence from your wireless network can enhance customer loyalty, improve store operations, and help you:
Deliver a personalized in-store shopping experience that increases customer intimacy
Provide important information at critical purchase decision points Read More »