I talk to customers virtually everyday as part of my job, and even though they thoroughly believe in the operational and transformative benefits of video collaboration, they tell me there’s still more we can do to help simplify the process for implementing video pervasively. So, at Cisco’s Collaboration Summit last week, we unveiled a host of technologies designed to do just that – grease the skids for driving video collaboration everywhere using an intelligent approach that is connected, adaptive and intuitive.
Cisco’s strategy for enabling pervasive video is aligned around three key strategies and, as such, so do our product innovations:
The Smithsonian Institution and Cisco are collaborating to help the Smithsonian enhance the experience for more than 30 million visitors, who each year enjoy the services offered by the world’s largest museum and research organization. As an avid user of the Smithsonian’s 19 museums, nine research centers and more than 140 affiliate museums around the world, I support and welcome this great opportunity
By the end of this year, the number of mobile-connected devices will exceed the number of people on earth. As mobile device exponentially grows around the globe, the Internet of Everything (IoE) is driving even more relevant connections – reaching people and processes in new and unique ways.
Service providers are seeking new ways to accommodate the surge in mobile data traffic, smart portable devices and things coming onto their networks. As mobile devices proliferate, so do the opportunities to strengthen relationships with customers by delivering a superior subscriber experience.
Based on predictions in Cisco’s latest VNI Global Mobile Data Traffic Forecast, we know that we are just scratching at the surface of what’s possible in terms of creating new mobile customer experiences and revenue. Take a look at a few key growth predictions for next five years:
By the end of 2013, the number of mobile-connected devices will exceed the number of people on earth, and by 2017 there will be nearly 1.4 mobile devices per capita
Mobile network connection speeds will increase 7-fold
Two-thirds of the world’s mobile data traffic will be video
Based on these predictions and the explosion of mobile data traffic traversing networks, service providers need to Read More »
I was at the recent Gartner Symposium in Orlando and the topic of industrialization of IT services came up in some sessions presented by Gartner analyst, William Maurer. This is a timely and interesting topic given that the Centennial celebrations of the Ford moving assembly line were held earlier this month. It was a hundred years ago on Oct 7 that Ford’s Highland Park Plant began using the first moving assembly line. The goal was to produce the Model T at scale, and at a price people could afford. Henry Ford found the inspiration in the “dis-assembly lines” of the slaughterhouses of Chicago and Cincinnati. Beef carcasses hung from conveyor belts and workers along the way were assigned to slice off a specific cut of meat. Ford managers turned it around by starting with a basic Model T frame, and adding specific parts to it on a moving conveyor belt with stations where workers assembled a single piece of the vehicle, over and over again. The end result was a mass produced car with economies of scale that a large group of the population could afford.
Courtesy – Ford Motor Corporation
A recent NPR interview questioned how the assembly line impacted the lives of workers when it debuted. The response indicated a fundamental shift in the skills needed. Prior to the assembly line, workers were craftsmen. Workers were there for their brawn and their speed. Since these were tough working conditions, the average wages went up. So what has changed in the last hundred years? According to the program -- “Workers today are hired as much for their brainpower as they are for their brawn, because they have to be a participant in the quality process.”
In this information age what should we expect with Industrialization of IT? We certainly should not see debacles such as the US government Read More »
On November 5, retail financial services business leaders from around the world will gather at BAI Retail Delivery 2013, the financial services industry’s most comprehensive and relevant event of the year. Cisco in collaboration with Intel® will showcase our solutions portfolio that enables the Omnichannel delivery model and how it applies to various consumer banking experiences whether at home, in the branch, or on the road, to support seamless customer experiences and grow your business.
Today’s empowered financial services consumers expect a seamless experience. They want to engage with their bank when, where, and how they choose. While innovating to meet their demands, banks also must increase sales, grow profits, and reduce operating costs. Cisco executives will be at the BAI Retail Delivery Conference to demonstrate our Omnichannel sales enablement solutions that will help you:
Our demonstrations will show how Cisco can enable retail banks to be more intimate and responsive to their clients’ needs; driving increased client satisfaction and wallet share through seamless customer experiences, while at the same time enable business growth. Read More »