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Retailers Must ‘Catch and Keep’ Today’s Demanding Digital Shoppers

Retailers are entering a new era of consumer shopping behavior fueled by the digital world in which we live. The explosion of digital content has major implications for retailers across all of the channels through which they offer products and services.

In fact, a new study just released by the Cisco Internet Business Solutions Group (IBSG) reveals that web-based digital content is now the most powerful influence on buying decisions for shoppers across all retail channels. The study surveyed 5,000 shoppers across five countries: the United States, United Kingdom, Brazil, Mexico, and China.

The study’s results highlight the need for retailers to “catch and keep” today’s consumers, who now effortlessly “mash-up” digital and physical shopping. At this week’s National Retail Federation (NRF) Convention & Expo, Cisco will explain how retailers can take advantage of this evolution in consumer shopping behavior.

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New PSIRT Deliverable Aids Transparency in Vulnerability Disclosure

A phrase I’ve recently been hearing repeated is that “product features will come and go, but risk mitigation is continuous.”  With that in mind, our Product Security Incident Response Team (PSIRT) is doing its part by seeking ways to improve how we transparently communicate information about Cisco product vulnerabilities to our Customers and Partners.  Starting in January of 2013 we will be launching a new deliverable called the Cisco Security Notice.

The purpose of the Cisco Security Notice is to make it easier for Customers and Partners to access information about low to medium severity vulnerabilities in Cisco products.  A Cisco Security Notice will be the primary disclosure document for all security defects that PSIRT scores with a Common Vulnerability Scoring System (CVSS) base score from 4.0 to 6.9 and will be posted to the PSIRT publication listing page.  Each vulnerability disclosed through a Cisco Security Notice will be assigned a Common Vulnerability and Exposures (CVE) Identifier to aid in identification.   Check out the sites for CVE, CVSS, and this CVSS scoring calculator if these terms are relatively new to you or you simply need a refresher.  Read More »

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Video Calling: The Case for Interoperability – Part 2

January 14, 2013 at 7:01 am PST

Video in the workplace has never been more important.  As we continue to use new communication technologies in the office to interact on the job and at home to achieve a greater work life balance, video calling is a large part of our increasingly productive lives.  Businesses are improving collaboration between workers, building client relationships, and reducing travel with video calling.  In fact, according to Cisco’s most recent VNI study, the global market for business video conferencing will reach $14 billion by 2017.

video calling infographic

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Cisco NRF 2013 – Visit Cisco’s Booth #252 and Attend Cisco’s Big Ideas Sessions

The Expo for NRF 2013 -- Retail’s Big Show -- starts Monday 1/14 and runs through Tuesday 1/15 in New York City at the Jacob K. Javits Convention Center.

Watch this video to learn more about the events and activities Cisco has planned at NRF 2013.

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Shaping the Next Cisco in India

Jeff White, president of India & SAARC and leader of India Board, Cisco

Jeff White, president of India & SAARC and leader of India Board, Cisco

Cisco marked a new milestone in India with the appointment of a new leader last week. Jeff White, previously vice president for the company’s Service Provider business in the APJC (Asia Pacific, Japan and Greater China) region, has taken on the role of president for Cisco India & SAARC (South Asian Association for Regional Cooperation), with responsibility for Cisco’s sales and operations in the area.

White will also take on the role of leader of a new India Board, which comprises senior executives from Cisco’s headquarters as well as India and will chart Cisco’s continued engagement with one of the largest emerging economies in the world.

Reporting to Jaime Valles, president of Cisco in APJC, White will partner with Faiyaz Shahpurwala, senior vice president, Industry Solutions and India Site leader, to drive innovation and talent in alignment with the national agenda to transform the economy through technology.

White will also be working closely with Wim Elfrink, executive vice president, Industry Solutions and Chief Globalisation Officer, who is also Cisco’s Executive Sponsor for India. Elfrink was one of the primary drivers for Cisco’s investment in the Globalisation Centre East in 2007 and was based out of Bangalore until 2011.

“Cisco is in a unique position to help the government, our customers and partners in India on their journey of transformation. With the combined resources of our many functions here, including sales, technical, engineering, services and many others, we can drive even greater local innovation with products, services, solutions and new service delivery models that are relevant for India. This is the vision for the next Cisco in India,” said White.

“I’m optimistic about the growth potential in India due to several trends, such as the massive urbanization, the young and vibrant population, a fast-growing middle-class and a government committed to investing in IT.”

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