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Reducing Infant Mortality through Mobile Messaging Services

Michele Baker CuthbertBy Michele Baker-Cuthbert, Guest Columnist

Communication technology has really gone a long way to improve our lives in America.  We have the power to connect with someone in less than a second.  For people in other countries, they are not so fortunate.

In poorer countries, it is next to impossible to get the information they need because a simple staple like the Internet or mobile connectivity is not available.  Just think, a soon to be mother would need information on what to do if she delivered her child early.

This is where MAMA, Mobile Alliance for Maternal Action has made a difference to over 20 million new and expectant mothers.  The MAMA free mobile phone messaging service is found in over 35 countries. Read More »

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First Impressions: End User and IT Experiences

First impressions matter. Whether you’re trying to get a job, make a sale, or go on a second date, you know that the first things you do and say are critical. Studies say you have between 2 seconds and 2 minutes to make a first impression. When you download a new app for your tablet or phone, how much time does it have to make its first impression on you?

When IT departments make technology decisions, the path to end-user adoption is a key concern. The relative ease or difficulty of setting up and maintaining the back-end infrastructure or cloud service is one thing, but the means by which end users first experience the solution and get started using it is perhaps even more important.

IT needs products that are easy to roll out and that provide end users — their customers — with a delightful first impression. That’s why Cisco considers not just the end user experience and the IT administrator experience, but the places where they intersect, such as in the deployment of solutions to a large end-user community.

A tangible example of this attention to experience is Read More »

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ACE Network: My Calls are now HD Video with the Cisco Jabber Client

It used to be that a video call meant going to a special room for a high-end video conference or putting up with the small webcam image on a laptop. Today, nearly all of the calls I handle at my desk are video calls because of the mid-range but very portable video meeting experience in the Cisco Jabber client.

ACE 5 - Pradeep_Jabber Video blog jpeg

Cisco Jabber Clients use the same video engine from Cisco Jabber Video for TelePresence (Movi). I use Cisco Jabber on our internal ACE network, where Cisco IT has been testing it as a new product before supporting it in production.

Being able to join a high-definition video call instantly, without having to schedule and wait, is more than just a convenience. It is becoming a necessity to conduct business these days and sometimes it’s the only way you can reach some people.

Read More »

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Washington State Puts Cisco Solutions to the Test

January 23, 2013 at 10:17 am PST

Every day educators and students from more than 400 locations across Washington State have world-class educational resources at their fingertips, and every day they rely on the same network to access it.

In 1996, Washington legislators and educational leaders saw the Internet’s potential to transform learning. To guarantee that students across the state would always have equal access to online courses, resources, programs and degrees, they passed a bill to create a single broadband network that would connect all educational institutions.

The project, dubbed the K-20 Education Network, required a network that was high-performing, cost-effective, secure, scalable and reliable. Six years after the bill was passed, Washington State has a fast and reliable network that connects 99.8 percent of the state’s schools, community colleges, universities and libraries giving 1.5 million students access to the Internet and voice and videoconferencing services.

Read More »

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Dan Kern joins the Cisco Manufacturing Blog

January 23, 2013 at 7:08 am PST

I’m delighted to introduce Dan Kern to the Manufacturing Blog!

Cred Dan Kern

Dan joined Cisco five years ago and leads the Manufacturing & Energy Industry Sector marketing practice for the Americas.

He focuses on understanding the business needs of Cisco customers and drives engagements that introduce business transforming concepts to lines of business managers and executives.  Because of his industry knowledge and contributions, Dan was recently recognized as the “Industry Leader of the Year” by GDS International at the 2012 Next Generation Manufacturing Summit and also received the President’s Award at the 2012 Manufacturing Leadership Summit.

Thanks to his past experience, Dan has an intimate understanding of customer business needs.  He has a Six Sigma black belt and held roles in market and customer operations as well as product development.  Dan has also held sales, strategy and marketing positions for manufacturing, financial and government institutions.

Dan has degrees in Sociology with an emphasis in Criminal Justice from Northern Illinois University and a Masters of Business Administration from Lake Forest Graduate School of Management.

We’re looking forward to Dan’s insights and contributions to this Manufacturing blog.

Welcome Dan!

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