Increasingly over the past several months, I have been working with more and more retail banking clients. A common theme has emerged during these discussions that centers on video and collaboration in the branch. The top of mind question is, “how are banks using video in the branch to grow top line revenue in a very tightly regulated environment and with ever increasing downward pressure on fee revenues?”
As retail banks have slowly emerged from the global financial crisis of 2008, they are increasingly looking for ways to differentiate themselves with their products and services. Studies show that the branch is still relevant in the eyes of the retail bank consumer, but the role the branch will play in the future is beginning to change.
Cisco’s IBSG team published a white paper on this topic, which covers the transformation that banks are currently going through. Retail banks are wrestling with moving from a multichannel environment to an omnichannel environment. The difference is, instead of offering a different experience and set of products and services across various delivery channels, they offer a more integrated and consistent experience across delivery channels. These traditional delivery channels include: branch, Internet and contact center to name a few. Currently, the mobile channel is growing in popularity and use, especially with new applications like remote deposit capture right from a mobile phone or tablet. Read More »
Tags: branch, collaboration, delivery channel, Financial Services, multichannel, omnichannel, remote expert, retail banking, revenue, video
We are ramping up another news cycle around our Nexus 1000V and cloud network services portfolio this week at Cisco live! in London. Among the updates, business security solutions vendor Imperva is demonstrating integration of its SecureSphere Web Application Firewall (WAF) into the Nexus 1000V vPath service insertion architecture. This marks the first third party product to participate in the Cisco vPath architecture, which allows virtual services to be easily inserted and chained into Cisco virtual networks and virtual overlays.
[Note: Join Cisco for a Live Announcement Webinar on Cloud Innovations on February 5: Register Here]
Regular readers of our data center and cloud blog will probably recall the importance of vPath in enabling virtual services for virtualized multi-tenant cloud environments, and for allowing policy mobility along with VM mobility. The Cisco vPath architecture currently supports our own virtual services including Virtual Security Gateway (VSG), the ASA 1000V Cloud Firewall, and virtual WAAS for WAN optimization. vPath also boosts performance of service traffic paths and orchestrates service chaining so that VM traffic is processed in a ordered chain defined by policy.
Read More »
Tags: ASA 1000V Cloud Firewall, Cloud Services Platform, Imperva, Nexus 1000v, Nexus 1110, SecureSphere, Virtual Security Gateway, vPath, Web Application Firewall
Making sure your users don’t go to sleep (or worse) waiting to log-on
Hi Everyone! I am the team lead Technical Marketing Engineer for Cisco Virtual Desktop Infrastructure (VDI) solutions on UCS and Nexus. While I have done some blogging in my time – this is my first blog for Cisco. I have been in this space for over 22 years, before “virtualization” was called that, working with published applications and published desktops (MetaFrame and early RDP.)
With the Citrix and EMC teams, I have been focused for the past few months on validating what I think is a really exciting solution -- even if I say so myself. So recently not much time for blogging I am afraid.
Over the last couple of years we have seen desktop virtualization, specifically Hosted Virtual Desktops (HVD,) become increasingly more mainstream -- but today we are really experiencing an upsurge of deployments -- and not just pilots -- but full blown multi-thousand seat deployments.
As you are probably aware the worst nightmare is that you deploy the solution and the users don’t adopt it because it doesn’t provide them the user experience they need or want.
One of the key requirements for success is an infrastructure that won’t just provide the right experience for the first few hundred users -- but that will scale linearly as you grow into the many thousands.
You can rely on Cisco Validated Designs to deliver for you! We use real world test scenarios to insure that you can implement our designs in your environment and be successful.
The keys to a successful deployment of a large scale HVD environment start with:
Read More »
Tags: Cisco, citrix, data center, desktop virtualization, EMC, hvd, nexus, UVCS, vdi
2012 was an exciting year for Cisco’s Connected Energy business.
Cisco entered the Smart Grid space 3 years ago and we have seen significant customer momentum. We now have more than 250 customers worldwide. These include advanced metering infrastructure, substation and utility data center deployments in North America and wide area, substation, and distribution networks in Europe and Asia. In 2012, we had over 175 production deployments and picked up the UTC Best Smart Grid Products/Solutions for FAN and Substation as well as the Frost & Sullivan innovations awards. Our Connected Grid Cisco Developer Network of partners continues to grow as well and we will be announcing more members in the coming months.
Last Wednesday we announced an expansion of the Connected Grid Portfolio. The new offerings include the Cisco® Utility Operational Network solution, Cisco Connected Grid Design Suite, and Cisco Incident Response and Workforce Enablement solution. These three new solutions will help utilities modernize, manage, and improve everyday grid operations. Read More »
Tags: Cisco Connected Grid, Customer Success, Internet of Everything, internet of things, IoE, IoT, Smart Grid
When most people think of their early experiences with the internet, the memory comes with a sound: the scratchy noise of a dial-up modem.
What a long way we’ve come. We have gone from clumsy desktop computing to a world of mobile computing with smartphones, laptops, and tablets. Businesses can interact with customers real-time through video chats and CEOs can talk to shareholders from 20,000 feet in the air. As the capabilities of devices increase, the Internet of Things will quickly evolve into the Internet of Everything (IoE). And Cisco technology is fueling that transition, playing a big role in connecting the unconnected. Read More »
Tags: Cisco, collaboration, education, global, healthcare, Internet of Everything, IoE, Tomorrow Starts Here