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ACE Network: Seeing Important Calls Faster with Visual Voicemail

February 6, 2013 at 10:18 am PST

Whether I’m at my desk, working from home with my laptop, or walking out of a meeting, I don’t worry about missing an important message thanks to our Cisco Unity Visual Voicemail service.

Visual Voicemail provides me a list of all waiting messages and it is one of the first things I check at work every day: in the display on my Cisco Unified IP desk phone, on the Cisco Unity Web portal, or in the Cisco Jabber client on my laptop or smartphone. Scrolling through the message list, it’s easy to prioritize which calls I need to return right away, which messages I can delete or forward, and which ones I can deal with later.

Visual Voicemail helps me be more responsive to my colleagues, partners or stakeholders and it’s a big timesaver. To illustrate my point, a study we conducted showed that 62 percent of our ACE Network users save at least five minutes each day. They tell me that it keeps them from having to check multiple voice mailboxes and playing phone tag. If the entire Cisco sales force adopted Visual Voicemail capabilities, the potential productivity benefits to Cisco could be worth US $44 million per year -- and that’s for Visual Voicemail alone!

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The Extrasensory Enterprise: Turning Data Complexity into Advantage

By Shaun Kirby, Director, Innovations Architecture
Internet Business Solutions Groupshakirby-lg

If anyone still doubts the overwhelming complexity of today’s data deluge, Eric Schmidt, the chairman of Google, offers some poignant perspective. In a recent book, “The Human Face of Big Data”, he observes that from the dawn of civilization until 2003 humankind generated five exabytes of data. Now, we produce more than five exabytes of data every two days.

Those torrents of information may be intimidating, but they also promise great opportunities. Indeed, Big Data has been touted as an answer to many problems. Looking for customer buying patterns? Retailers have petabytes of purchasing history. Need to test a new drug? There are terabytes of patient data to be analyzed. Launching a new product? A mountain of social media data awaits you. Read More »

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Wired and Wireless Convergence

February 6, 2013 at 8:39 am PST

Lots of big announcements around the new Catalyst 3850 that are very very interesting for how we design networks.  Check out our latest ‘Fundamentals’ to fully appreciate what has been accomplished here!

Thanks for watching as always!

Robb

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Delivering High Value Cloud Services in a World of Many Clouds

Businesses and Governments are using multiple clouds in different ways. They are moving core functions in to a controlled private or managed cloud. But they are still using public clouds for new services, content and demand spikes. Some large enterprises are becoming specialized cloud providers for smaller businesses, while traditional providers are using different clouds for different tiers of service. These trends are leading to a world of many clouds with numerous service choices from a variety of cloud vendors. For example IT organizations can:

  • Offload complexity and access specialized services (e.g. Virtualized Desktop Infrastructure, Collaboration)
  • Share vertical expertise and Intellectual property across data centers (e.g. Regulatory compliance, Data clearinghouse)
  • Leverage a Provider’s Capacity for unplanned Demand (e.g. Disaster recovery, Seasonal IT surge)
  • Access network-optimized-clouds to deliver content reliably (e.g. Content distribution, Mobile streaming) Read More »

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Medianet at Cisco Live 2013 London

February 6, 2013 at 7:20 am PST

A belated Happy New Year from Cisco Live London 2013! This is our last year in London, and it was an excellent sendoff bringing the latest for medianet to our great partners and customers in the European market. With the greater adoption of medianet technologies, we saw the incorporation of medianet features within the general design sessions related to Jabber deployment, to Access Switching, WAN Network Designs [1] and even a few Management [2][3] sessions. (Some of the session links provide a video capture of the session as well as a download of the content)

Meanwhile, the event brought an introduction to Medianet Flow Metadata [4] as well as Media Services Proxy [5], which allows the sharing of attributes of flows with the network. The network can then use these attributes for advanced classification, for example, to match the audio leg of a Jabber for Windows session. We had a demo station setup where we showed the quality of metadata-based classification of Jabber video compared to other forms of video that did not benefit from advanced classification. Of course, there were a number of other demo stations showing the network management utilization of medianet features for monitoring and reporting on network performance, namely Performance Monitor [6] and Mediatrace [7].

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