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Summary: The We’re Listening Blog Series: Making It Easier to Do Business with Cisco by Simplifying Order Management

In this installment of the “We’re Listening” blog, Kathy Harrington, VP of Global Service Delivery, delves into actions taken by Cisco’s Order Management team to improve your order management experience.

We constantly strive to achieve the best possible customer experience in every part of our business. As customers and partners, you’ve told us you want Cisco’s order management process to be less complicated, more efficient, and take less time. Your feedback is taken seriously and has resulted in several improvements to ensure placing a product or service order with Cisco is fast and simple.

Read the full article: The We’re Listening Blog Series:  Making It Easier to Do Business with Cisco by Simplifying Order Management

Cisco Sizzle – January Edition

Cisco_Sizzle_FinalWelcome to the Cisco Sizzle! Each month, we’ll be rounding up the best of the best from across our social media channels for your reading pleasure. From the most read blog posts to the top engaging content on Facebook or LinkedIn, catch up on things you might have missed, or on the articles you just want to see again, all in one place.

Let’s take our first look into the Cisco vault …

16 Years and Counting
What makes your company great to work for? For the 16th year in a row (yes, 16 years in a row!), Cisco is on Fortune’s “Best Companies to Work For” list!

Today: The Internet of Things
Dave Evans introduces the Internet of Things (IoT) through an infographic that represents the increase of “things” connected to the Internet.

Tomorrow: The Internet of Everything
Dave Evans takes a look into the Internet of Everything (IoE), which brings together people, process, data, and things to make networked connections more relevant and valuable than ever before.

Connecting the Unconnected
Remember the days of dial-up? Cisco VP Marie Hattar looks at the evolution of the Internet and how Cisco technologies are fueling the transition from IoT to IoE.

Tomorrow Starts Here
Cisco is waking up the world. Explore how IoE will change the way we work, live, play and learn:

World Economic Forum: Pushing Innovation
Last month, Cisco CEO John Chambers participated in a World Economic Forum roundtable discussion hosted and moderated by TIME. In his words, “if you don’t take risks and don’t push innovation, you will get left behind very quickly.”

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Catching the Wave: SPs and Mobile Growth

Mobile data traffic worldwide will increase 13 times by 2017.  That’s from the latest Cisco VNI Mobile Data Forecast Update, 2012-2017 released in early February. (For a quick recap, check out Thomas Barnett’s blog post and infographic.)

For those of you who surf or enjoyed the movie Chasing Mavericks, imagine mobile traffic as a rapidly rising wave, exabytes of zeros and ones surging forward and gaining momentum, towering over the ocean’s surface.

But, what does all this mobile traffic growth, this Mavericks wave if you will, mean to SPs?

I see at least four significant implications: Read More »

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Indoor Location Services: New Data/New Opportunities

February 18, 2013 at 9:14 am PST

The great (relatively) untapped kingdom of ‘indoor wireless’ may be the next great frontier?

With expectations of WiFi connectivity for just about any business we visit these days, there is no reason this next step for making the physical world more accessible should not be adopted.  Indoor location services offer the chance for us to use our ever-present smart devices to navigate large facilities easier than ever before.  This also represents great opportunity for retail to touch (and measure) customers better than ever before as the struggle between bricks and mortar vs. online shopping continues.

MSE Super GuyFierce Broadband Wireless covered the recent Qualcomm and Cisco announcement around Hotspot 2.0 and Passpoint and you can see how this continues to heat up.  It is valuable for so many reasons.

Read More »

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Sovereignty and the Internet

Add this to your list of parties spoilt by the Internet revolution: national sovereignty.

We all know that the borderless nature of the Internet is stretching longstanding technical and legal definitions. But recently, my colleague Richard Aceves and I got to talking about the mish-mash that social media is making of culture, language, and national identity. It should come as no surprise that cultures and languages are being diluted by the global online discussion, in the same way that the advent of television and radio had a dampening effect on certain regional spoken colloquialisms and accents. Richard will examine some cultural questions in a forthcoming blog post, while I’ll be discussing the psychological impact on national sovereignty.

Judging by the proliferation of Internet policies and legislation, it is pretty clear that bureaucrats and politicians in capital cities around the world are worried that the Internet (with special thanks to social media) is simultaneously eroding both their authority and their national identity. Read More »

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