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Mythbusters: Unified Access Edition: Part 4

There’s been a lot of buzz around our recent Cisco Unified Access Solution announcement. We understand there is also some confusion around what’s what, what’s required for Unified Access, and what the impact will be on IT.

In true Mythbuster fashion, let’s all discover why no myth is safe. Let’s do a quick recap of the series so far:

Myth 4: Cisco Unified Access is time consuming to deploy.

FALSE. The automated workflows, templates and best practices within Cisco Prime Infrastructure speeds up unified access infrastructure device configuration and deployment. Cisco ISE centralizes all business-focused policies, minimizing the need to align separate policies across wired, wireless and VPN for efficient policy definition and enforcement.

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Bringing Flexibility to Manufacturing through Mobile Collaboration

February 21, 2013 at 2:17 pm PST

Manufacturing’s evolving workforce has introduced both challenges and opportunities to the manufacturing industry. With the increasing penetration of smartphones and tablets in the workplace, manufacturers are seeking ways to leverage their newly-connected workers to enhance the impact of the enterprise network and adapt to the needs of its employees and customers. The reasoning is simple. Deploying mobile collaboration technologies on the plant floor adds value by connecting factory product experts with R&D, sales and even maintenance teams that are off-site. Until recently, plant floor engineering resources were “off the grid,” detaching product knowledge and real-time production status from enhancing global operations, sales, and customer support.  Adding these previously untapped workers to the network brings exciting collaboration opportunities from reducing plant floor downtime to sharing best practices across the manufacturing enterprise.  This new level of connectedness can also go beyond internal uses to benefit customers and partners who rely on manufacturing efficiency and information sharing.

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Cisco Hospitality and MGM partner to deliver keynote at HTNG

As our team prepares to attend Hotel Technology Next Generation’s (HTNG) North American Conference next week in Atlanta, we are excited to have one of our very own as the keynote to really highlight Cisco’s leadership in the hospitality industry. Cisco’s Bob Friday, CTO, Wireless Networking Group, will be joined by our partner John Bollen, MGM resorts VP of IT to discuss key trends in the industry and specifically at MGM. They will discuss guest needs and demands, how to turn the mobile opportunity into revenue, and the vision of the industry and where it is going.

The keynote will hit on all the imperatives that Cisco Hospitality is driving citing Cisco’s recent Wi-Fi installation at MGM Resorts as a key example. Together, the pair will discuss how certain trends are impacting both Cisco and MGM solutions developments, investments and more. With Bob Friday’s experience in mobility, he will also address what he is seeing in other industries and how it can be applied to hospitality.

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Please Welcome Jason Pates to the Cisco Manufacturing Blog

February 21, 2013 at 11:23 am PST

I’m pleased to introduce Jason Pates to the Cisco Manufacturing Blog.

jpatesJason leads the Manufacturing, High Tech and Energy verticals for Cisco’s Customer Business Transformation (CBT) consulting practice which is a part of the Collaboration Technology Group here at Cisco.

The CBT team includes a group of experienced business consultants who work with many of the world’s leading companies on strategies to leverage Unified Communications and collaboration tools to drive business value through cost savings, increased revenue, improved employee productivity and business processes.

As a technical project manager and consultant skilled in analyzing and improving business processes, Jason has many years experience  managing organizational change and optimizing workflow for organizations of all sorts. He is trained in Six Sigma process improvement methodology, e-commerce strategy, and financial analysis. Read More »

Remote Management Services: Rethinking the Way You Manage and Operate IT

Just a few short years ago, if your car broke down, you would automatically take it to your local mechanic who would identify the issue and fix it. Fast forward to 2013 – today we live in an era where our cars tell US when there is a potential issue or it needs a service and, more often than not, they just don’t break down at all. We’ve gone from a reactive, break-fix model to a proactive and, sometimes, even a pre-emptive approach, or warranty as they call it. It’s the technology – specifically the software embedded in our cars and the software that supports and maintains it from the manufacturer – that has fundamentally changed this industry.

There is a similar shift happening in IT. Customer care-abouts are evolving from simply, “make my technology work” to “make my business better.” Drivers such as cloud and mobility are causing us to pause and rethink our traditional approaches and consider new ways to both consume and manage IT.  As more and more business and IT activities move into the cloud, the services needed to keep everything running seamlessly become ever more critical.

Services can help companies maintain IT health and, by providing expertise and support, can support this transition to cloud as customer and partners explore new opportunities.  Services – in the form of automation, analytics and software – play a crucial role in both extracting more value out of existing infrastructure and driving innovation in new areas. How?

I recently spoke about Cisco’s Smart Services, which use intelligent automation to collect network data, then analyze that data using Cisco’ s deep knowledge  base to provide actionable insight to customer and partners. These software-enabled services automate network operations, reduce risk and lower costs – top priorities for any organization, regardless of size.

SmartServices

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