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For Mobile Carriers, Five Key Trends Promise Pain and Prospects

Mobile carriers face no shortage of pain points as new data streams create unprecedented and staggering amounts of information. But it is important to remember that pain points often arrive in tandem with new opportunities.

From my perspective, observing the driving forces shaping the mobile industry, five key trends stand out. All are laced with challenges and opportunities. And each represents a core element in an interconnected system that is pushing the entire marketplace forward, while demanding innovative breakthroughs in monetizing and optimizing data.

On February 25-28, I will be attending Mobile World Congress 2013 in Barcelona. This year’s event is expected to be the largest ever, with 1,500 exhibitors. I expect these five trends will be major sources of discussion:

  1. Video. We are already seeing the true inflection point in video where it becomes mainstream on multiple devices. The mobile and nomadic consumption of video—whether served by mobile carriers or localized Wi-Fi—is popular, commonplace, and growing rapidly. But video will completely reshape the demand side of the industry, creating enormous amounts of data. It threatens to load and clog networks, and it will demand new models for monetization.
  2. Accelerating connections. As the Read More »

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Trends Shaping the Future of Education

February 24, 2013 at 2:34 pm PST

School, college and university systems are facing unprecedented challenges. Education leaders are capitalizing on new technology trends to face these challenges, drive innovation and transform education. These themes, and more, will be explored during the Cisco Virtual Forum for Education Leaders, 2013. We invite you to join us on March 19th (Americas and EMEA) and March 20th (Asia-Pacific), to hear from education futurists and innovative educators, and learn about leading-edge strategies and practical solutions that are improving the quality of education, everywhere.

The Virtual Forum will open with a keynote discussion on Amazing Trends that are Shaping the Future of Education, featuring Dr. Larry Johnson, CEO of the New Media Consortium and founder of the Horizon Project. He is an acknowledged expert on emerging technology and its impacts on education.  Larry will be joined by Dr. Ellen Junn, Provost and Vice President for Academic Affairs at San Jose State University. San Jose State is at the forefront of developing new education delivery models. Larry and Ellen will explore new and emerging technologies that are shaping the future of teaching and learning. They will offer insightful assessments of the impact of these trends and offer practical guidance on how schools, colleges and universities can capitalize on these trends to improve education outcomes.

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Mythbusters: Unified Access Edition: Part 5

There’s been a lot of buzz around our recent Cisco Unified Access Solution announcement. We understand there is also some confusion around what’s what, what’s required for Unified Access, and what the impact will be on IT.

In true Mythbuster fashion, let’s all discover why no myth is safe. Let’s review what we’ve covered in this blog series so far:

Now for our final myth to wrap up to series:

Myth 5: Efforts should focus on enabling and securing wireless, wired is dead.

PARTIALLY TRUE. It is true that wireless is being adopted at a rapid pace and IT must be conscious of this growth. However, there are many organizations that still rely on their wired infrastructure to support day-to-day activities. As pointed out in the recent Cisco Work Your Way Global Study 79% of end user respondents said they use a wired connection at work. In addition, organizations are also finding new ways to leverage the wired infrastructure to support devices such as security cameras, access systems and other non-traditional end devices. The increase in devices, both wired and wireless, are driving IT to find ways to unify and simplify how operations and the infrastructure support all devices. Cisco Unified Access does just that. It allows IT to meet this challenge by delivering common functionality across the wired and wireless network, including:

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Bringing Gaming to the Classroom

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By Jason Kohn, Contributing Columnist

As I’ve been reading about technology in education, one of the most interesting trends that keeps popping up is gaming. As a casual gamer myself, I’ve heard the arguments about how gaming improves hand-eye coordination and problem solving and all the rest. (In fact I tried many of them with my mom when I was 12 years old)

But the arguments for gaming in education today are far more advanced and compelling than I’ve realized. A lot of very smart people are working on this subject, and a lot of innovative educators are putting it into practice.

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Cisco NRF 2013 – Improve Customer Service with Remote Experts

February 22, 2013 at 4:53 pm PST

In my previous blog, I walked you through the Cisco Remote Expert Smart Solution for Retail demo that I presented at NRF. This solution helps retailers catch, keep, and entice customers to buy and buy more.

This solution was explored in greater depth at NRF during our Big Ideas Session: Deliver Compelling Shopping and GREAT Customer Service with Interactive Technologies. This session focused on how delivering a compelling shopping experience and exceptional customer service with interactive technologies can help drive sales.  Attendees heard how interactive touch screens, digital signage, and video collaboration can help retailers delight and engage consumers, cost-effectively address shopper questions by using local and remote experts, and quickly convert in-store browsers into buyers.

Watch the video below to hear our session speakers provide a summary of this compelling Cisco Big Ideas Session:

For more information about Cisco Remote Expert Smart Solution for Retail please visit:   www.cisco.com/go/retail-remoteexpert

Read more about the solution in our Cisco Remote Expert Smart Solution for Retail Brochure.

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