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Wasted Lunch Breaks at the Bank are a Thing of the Past for ME Bank’s Customers in Australia

At Cisco Live in Melbourne we had a great line-up of customers talking about how Cisco is supporting more effective collaboration within their businesses. One of our guest speakers was Ian Hendey from ME Bank, the only bank in Australia which is 100% owned by Australia’s leading industry super funds.

ME Bank has a keen focus on innovation and improving the customer experience. And that’s why the bank has rolled out an initiative to provide banking where its customers are located -- in their workplace.

ME Bank’s Workplace Banking Kiosks combine Cisco TelePresence with ATM and digital marketing, and allow customers to speak to a service representative remotely. The initiative is part of an AU$57 million technology transformation program that includes deploying mobile bankers and kiosks into the workplaces of its customers to act as a virtual branch that staff can use at any time.

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Learn How You Can Benefit from Cloud Computing

Cloud computing provides new opportunities to increase capacity and add new capabilities on the fly.  Whether you are an enterprise looking for ways to make your business more agile and responsive to market transitions, a Service Provider exploring new business models, or an executive wondering how your employees can benefit from cloud collaboration services, there’s a lot to learn.

Over the next four weeks Cisco will host a series of webinars highlighting the challenges and opportunities of cloud computing. This is a great chance for you to learn from Cisco experts as well as your industry peers.

Below is info on four webinars in March and April.  I encourage you to save the dates and register to attend!

1/ Building Service Provider Public, Private, and Hybrid Clouds for Enterprise and SMB 

Date: March 19, 2013            Time: 11:00 AM ET / 8:00 AM PT

With half of all IT needs shifting to the cloud, Service Providers have a great opportunity to profit from this business. But how do you build the capabilities needed to offer these IT services as cloud services? What about the cost vs. time-to-market tradeoff? In this webcast, you’ll learn how CIOs plan to move to the SP cloud, how to account for complex tradeoffs, and how Cisco’s SP Cloud Smart Solution can help.

For more information and registration visit here 

2/ Innovate with Cloud Conferencing

Date: March 19, 2013        Time: 12:00pm ET / 9:00am PT

Video capabilities across devices are changing the way we work and communicate, bringing people closer together and increasing productivity levels. As businesses expand the ways they collaborate, Cisco makes the experience consistent regardless of device. Join our video and collaboration leaders on March 19 as we announce new solutions to evolve conferencing. Learn more about Cisco’s collaboration strategy, see the new solutions in action, and have your questions answered live by Cisco experts. Don’t miss out on your opportunity to be on the front lines of the market trends in video, conferencing, and collaboration.

For more information and registration visit here 

3/Cloud 201: Getting Both – Efficiency & Agility with Private and Public Clouds  

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Date:
April 9, 2013              Time: 2:00pm ET / 11:00am PT

Ready to learn more about the future of cloud computing and how your organization can embrace it? Join our National Cloud 201 Town Hall and discover how to implement, secure, manage, update, and monitor solutions across multiple cloud environments. This webinar will leverage the power of Cisco Telepresence and connect you with an expert panel for advice you can use for running advanced enterprise workloads across multiple cloud environments.

For more information and registration visit here 

4/Simplifying Your Journey to Private Cloud — A Roundtable with Cisco, NetApp, Intel, and Microsoft 

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Date: April 17, 2013        Time: 2:00pm ET / 11:00am PT

Cisco, Intel, NetApp, and special guest Microsoft come together for an executive roundtable to help you on your journey to the private cloud. Join this expert panel and learn how to decrease storage costs, reduce time to market, and improve application performance and business agility. Discover an integrated solution to achieve IT-as-a-service model in a fast and simple way through this partner webcast.

For more information and registration visit here 

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Probing Deeper into Minority Broadband Usage

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By Howard Baldwin, Contributing Columnist

John Horrigan spends a lot of time worrying about the digital divide – the chasm that divides certain demographic sectors when it comes to accessing information, transacting business, and interacting with government.

I wrote about this last year in Broadband: Exploring The Demographic Patterns, but Horrigan has dug a little deeper, both in his former position with Pew Internet Research and his current position as vice-president and director of the Media and Technology Institute at Washington, D.C.’s Joint Center for Political and Economic Studies.

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Summary: How Retail Giant Kingfisher Is Improving Efficiency with a Video-Enabled Supply Chain

March 18, 2013 at 2:03 pm PST

It seems every week there is a new use case for Cisco TelePresence, and this week is no different.

Europe’s leading home improvement retailer, Kingfisher is using Cisco TelePresence to help the company adopt more agile ways of working. As a company that makes do-it-yourself projects easier and more affordable, Kingfisher was facing increasingly difficult logistical challenges with key partners and offices spread out across the globe. Not only is Cisco allowing the company to speed time-to-market and increase overall revenue, but it’s also enabling better communication and more productivity.

Read more on this innovative case study and watch their video in the latest Cisco Video blog post “How Retail Giant Kingfisher Is Improving Efficiency with a Video-Enabled Supply Chain.”

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Aurecon Australia in Melbourne Creates Leading Client Experiences on its Intelligent Network

One of the most engaging customer visits undertaken during Cisco Live in Melbourne was the visit to the brand new, purpose built offices of global engineering and management company, Aurecon Group.

Aurecon’s Melbourne office is based in the growing Docklands area of Melbourne and is a showcase for the use of information technology to enable business innovation, growth and productivity. 

During the visit, Barry Honey, Auercon Group IS Strategy and Architecture Manager outlined the company’s strategic initiative to create innovative new client-facing technology services that will further differentiate its client experiences.  With operational projects taking place all over the world, Aurecon’s vision is grounded in an intelligent network that is entirely scalable and flexible for the future, while nimble enough to respond to immediate business opportunities being working on by the company.

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