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Addressing Ongoing Security and Compliance Requirements

Organizations continue to face threats to their brands, reputations, and profits from attacks on their information systems. The Payment Card Industry Data Security Standard (PCI DSS) is designed to protect credit card information. During my five-year tenure at Cisco, I’ve been focused on PCI. The challenge that we have faced when deploying a solution to help customers become compliant and maintain a secure enterprise is the complexity. At the various trade shows that I have attended to discuss PCI, I have encountered a lot of head-shaking and looks of disgust as I bring up the topic of PCI. To help simplify PCI compliance, Cisco has released the latest Cisco Compliance Solution for PCI DSS 2.0 to make it easier for organizations to maintain a secure, compliant network.

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Cisco Announces New Software and Cloud Solutions that Change the Game in B2B Video Collaboration

Cisco is changing the game for B2B collaboration with new software and cloud advancements that make HD video collaboration more affordable and accessible between businesses. Today at Enterprise Connect, Cisco is announcing new enhancements across our collaboration portfolio that deliver conferencing your way on any device, anywhere.

It’s about bringing all types of conferencing together whether video, voice, or web with a consistent user experience — Cisco is doing this.

We’re also introducing new ways to help our customers take advantage of intelligence within the network to easily and cost-effectively scale video collaboration across their organization and business community. Here are a few highlights of what is now available: Read More »

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Imagine the Possibilities and Realize the Benefits of Organization Innovation in Financial Services

Geoff is the Lead for Cisco’s Business Transformation solutions for the Financial Services Industry in Canada. To read Geoff’s full bio, please click Here.

This is the first in a series of blogs where I will discuss the capabilities that are driving innovation in the design and structure of retail financial services organizations. These capabilities shape where and how work is done, how resources are allocated and positioned, where geographic expansion  is executed, how customer points of presence are designed and staffed and how workplaces are configured. In sum, these capabilities offer new ways to engineer retail financial services organizations, the service delivery models that are critical to superior client experience and highly productive and cost-effective operations. Organizations that embrace and implement these capabilities will have a significant edge.

Imagine for a moment that you and your executive team are working to establish a new upstart financial services firm in a market with established competitors.

  1. How would you shape and structure your organization, operating model and service delivery system so that your retail bank, insurance and wealth management businesses can effectively compete with the established players?
  2. What would you offer that would drive superior, clearly differentiated level of satisfaction to the point where more clients move their assets to your firm?
  3. What factors would influence and guide your organizing model? Also, what capabilities would be essential to win market share, enable cost effective expansion and growth?
  4. What choices would you make in terms of how you allocate and locate your critical knowledge experts to drive the differentiated level of service and simultaneously achieve high productivity and the requisite level of profitability?
  5. What infrastructure assets would you decide to own and operate within your organization, and which would you choose to have outside and provided by others?
  6. Finally, how much time and focus would you and your executive team place on those assets and capabilities that make these advantages possible?

These are a few of the decisions and choices that would be paramount to you and your executive team. Why? Because these decisions and choices will influence the success of your enterprise. Read More »

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BIG is bigger than us!

In late 2010, when Cisco began thinking about how best to respond to the Prime Minister’s call for corporate involvement in East London Tech City initiative, we quickly saw a great opportunity for us to contribute to a wider UK economic and social development agenda.

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XY: a new identity for men of the XXIst century?

In preparation for International Women’s Day, the March French edition of “Marie Claire” features a number of famous men wearing their day clothes, with one unusual detail: they are all wearing bright red stilettos, arguably the symbol of femininity. How did these men feel to be perched on such flashy high heels? Perhaps it connected them with their feminine side. How were these men perceived when posing in these shoes? Were they looked down upon, were they thought to be brave, or just silly? Read More »