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Cisco ISR-AX is Now a Part of the Integrated Services Router Family!

On March 12thCisco announced the ISR-AX and how Cisco is changing the game, reducing complexity and making it simpler for enterprises to deliver and manage application delivery to users. Cisco is expanding the role of our Integrated Service Routers (ISRs) to deliver application-centric networks that provide granular visibility, control, and optimization without additional devices or bandwidth upgrades -- Cisco® Application Experience (AX) Router family is now a part of the ISR family of routers!  The Cisco ISR-AX Routers directly integrate Cisco Wide Area Application Services (WAAS), Application Visibility and Control (AVC), Data/IPBase and Security services into a platform that is simple to order, configure, and deploy for secure, optimized cloud connectivity and branch-office routing.  The Cisco ISR G2 and ISR-AX Routers are based on the same hardware and software that you know and love and are deploying today. Today I wanted to go into the technical details of each of the components. Read More »

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Transforming the Retail Experience with Video Collaboration

It’s happened to you many times – you’re in a store desperately trying to find a clerk to give you more information about a product you intend to purchase. But no such luck. Cisco is changing that with its Remote Expert Smart Solution for Retail.

Rob Lloyd - Remote ExpertA recent article recapping a keynote at last week’s Enterprise Connect with Cisco’s Robert Lloyd, highlighted how Cisco wants to make the customer experience not only easier, but more enjoyable. What’s the overarching goal? Making sure the customer has a highly-personalized experience and is equipped with information to make their final purchase decision.

Once retailers get that prospect into a store they can’t afford to risk losing sales from customers left unsatisfied with the service they receive. Cisco’s Remote Expert Smart Solution for Retail enables retailers to provide customers with consistent, fulfilling and positive shopping experiences. Using real-time, life-like video from screens positioned throughout stores, experts, can connect via video to share documents, videos, websites and any other content helpful to customers. This access to experts can reassure them about quality, functionality and how it might fit individual customer needs.

Read More »

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Thoughts on DarkSeoul: Data Sharing and Targeted Attackers

The attacks against South Korean media and banking organizations last week severely disrupted a handful of organizations with a coordinated distribution of “wiper” malware designed to destroy data on hard drives and render them unbootable. At 14:00 KST on March 20, 2013, the wiper was triggered across three media organizations and four banks, setting off a firestorm of speculation and finger-pointing and that which continues as of this writing. In this post, I’ll share a perspective no one else seems to be talking about, but may be the real motivation behind these attacks.

The What and the Possible Why

Let’s start with what we know:

  • The attack was highly targeted
  • The malware was specifically designed to distribute the wiper payload throughout the impacted organizations
  • The malware was timed to deploy its destructive payload simultaneously across all affected organizations
  • The resulting loss of data and downtime has been severe

While the “what” of the attack is well established, the “why” and “how” are still a matter of debate. Theories postulated include an outright act of warfare from North Korea designed to economically disrupt South Korea, or an act of sabotage to cover the tracks of data exfiltration allegedly wrought by China. But what if there were an explanation that was less about countries and politics and more about that all-time motivator of crime: money? Consider, if you will, the following timeline. Read More »

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#EngineersUnplugged (S2|Ep7): __aaS (Everything as a Service)

March 27, 2013 at 11:20 am PST

Another week of all the technology that’s fit to whiteboard, Engineers Unplugged features Chris Wahl (@chriswahl) and Steve Kaplan (@ROIDude) talking through cloud stack options, including Cisco Cloupia and Cisco Intelligent Automation for Cloud (IAC) as well as VMware’s vCloud Director (vCD) and vCloud Automation Center (vCAC). It’s ___aaS in the new cloud world. Great conversation from the partner perspective. Here we go:

Chris Wahl and Steve Kaplan with the very first UaaS (Unicorn as a Service). Is there anything the cloud can not do?

Chris Wahl and Steve Kaplan with the very first UaaS (Unicorn as a Service). Is there anything the cloud can not do?

 Welcome to Engineers Unplugged, where technologists talk to each other the way they know best, with a whiteboard. The rules are simple:

  1. Episodes will publish weekly (or as close to it as we can manage)
  2. Subscribe to the podcast here: engineersunplugged.com
  3. Follow the #engineersunplugged conversation on Twitter
  4. Submit ideas for episodes or volunteer to appear by Tweeting to @CommsNinja
  5. Practice drawing unicorns

Join the conversation by following @ciscoDC on Twitter. For outtakes, unicorn photo albums, and more, like the Engineers Unplugged Facebook page.

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Are You Ready for Performance Routing?

I have been working for Cisco for over 15 years, much of that time as a Consulting Engineer for Routing and Switching. 

I understand strengths and weakness of routing, the value of a good hierarchical design…. But what’s worse than having an end-user having problems with one of his business application and being unable to provide an answer? Yes we have traceroute, ping and other fancy networking tools but nowadays we have to deal with applications and user experience. We have to move forward and take into account the performance of an application rather than just forwarding packets based on static cost metrics. It’s not just about connectivity anymore.

Therefore I’ve moved to the Application Visibility and Control (AVC) group in Engineering. It’s like jumping from standard L3 to advanced L4-L7 kind of routing.

I know what you may be thinking when you read these lines … yet another new acronym. We have the good old routing protocols, why should I care about this new AVC? Read More »

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