Cisco Blogs


Cisco Blog > Cisco Interaction Network

Spotlight on Cloud Connectors

April 25, 2013 at 1:14 pm PST

Its interesting to note how much ‘cloud’ has crept into many of our personal lives already. Dropbox, iTunes, Amazon and many other services (plus so many apps) that are leveraging this kind of infrastructure and we often don’t think about it. Frankly, we don’t often care!

Making this work in our multi-location offices with business critical functions and security at stake is of course a different matter. Cisco has been doing some interesting work with something called ‘Cloud Connetors.’ The general idea is to make it really simple for the applications and the network to become more mutually aware of each other. How they can work better together.

We just released ‘Spotlight on Cloud Connectors.’ Watch and see how these things can simplify everything from centralized back up to identity and access management. We cover a numbe of differnt examples.

Spotlight on Cloud Connectors

For more in depth information: Cloud Connectors

Tags: , , , , ,

Social Media for Savvy Marketers Event: On Demand

April 25, 2013 at 1:05 pm PST

We want to thank you for your participation the Social Media for Savvy Marketers event last week!  All of the individual sessions presented last week are now available for viewing on demand:  http://cs.co/socialsavvy

SMSM Web Replay3

Jonathan Perelman, Buzzfeed: Driving Social into Business April 19, 2013

You can view any of the sessions from the 2-day event.  Please take a short event survey to provide your feedback.  If you haven’t previously registered for  Social Media for Savvy Marketers, you will need to complete a short registration form to view the replay.   You can also search our event hashtag #SocialSavvy and #CiscoSMT for conversations related to the event.

We encourage you to use the Cisco Global Events Mobile app as a companion (second screen!) when watching the videos.  You can download or access the mobile app here:  http://ddut.ch/savvy. We value your feedback, so please make sure to rate the sessions you viewed within the app.

We would love to hear from you!  Which sessions did you like?

Tags: , , ,

Cisco Power Over EtherNet (POE) – What’s the Benefit to Your Business?

April 25, 2013 at 11:11 am PST

An introduction to how Cisco Industrial POE can simplify electrical wiring, increase device portability, and lower Total Cost of Ownership (TCO). This is available on the Cisco IE3000 and IE2000 Series products now.

IP devices are becoming Ubiquitous, and the Internet of things is upon us, and predictions are for billions of devices connected over the Internet of Everything. So, what does this mean in terms of connectivity? Will everything be wireless? Clearly not for several reasons, including up-stream and downstream high speed connectivity with data centers and storage, and issues of reliability in harsh environments. However, many devices such as sensors will be wireless, and they’ll need to be back-hauled back to the data center or control areas.

So those sensors and devices, which may or not be battery powered, will need to connect to a wired infrastructure of some sort. Many will need a wire-line, especially in the world of manufacturing, energy and utilities.  That’s where Power over Ethernet, or PoE, is proving invaluable. Read More »

Tags: , , , , , , , , , ,

The Importance of the Omnichannel in Financial Services

Technology has and will continue to be a key enabler across every product delivery channel within the financial services sector. You simply need to explore some of the newer bank branches, available applications within app stores or investigate online innovations inherent in many institutions’ web presence to see how engrained technology has become in the customer experience. While firms are making this transition in differentiated form factors and across different channels, the trend itself is clear and pervasive; underpinned by the “anywhere, anytime” mantra and the continued consumerization of technology.

These channel developments cut across all products, but all have one common element – enabling improved and increased collaboration between institutions, their clients, businesses and/or consumers to drive accretive revenue. While these developments have and will continue to deliver impressive initial returns, they are largely siloed by either a business unit and/or delivery channel. The true potential value can only be unlocked by enabling a seamless and contextual integration of the physical, direct and mobile channels – the evolution from multi-channel to omnichannel.

The omnichannel model enables the customer to choose how and by what method they want to conduct their business, be that in person, via a mobile device, from the home, online or with telephony. Cisco’s IBSG team has published a white paper that looks into the transformation of institutions from multi-channel to omnichannel. While the method of communication is important, the true differentiator in transformational channel evolution is the ability to integrate interaction. Institutions must be aware of the context and outcomes of customer interactions as customers move from channel to channel, product to product, or business line to business line.

From an institutional point of view, the value in the omnichannel impacts multiple factors. Read More »

Tags: , , , , , , ,

Words Of WISDOM At Cisco Marketing Velocity

As Cisco Marketing Velocity wrapped up in Cannes last week, Sherri Liebo, Cisco’s vice president, global partner marketing, offered a final takeaway and call to action to the 200 Cisco partners in attendance.

WISDOM.

Repeat: “What I say and do differently on Monday.”

Read More »

Tags: , , , , ,