Infographic: The Before and After of Using Optimization Services on a Network [Click to see full]
One of my passions in life is sailing, both cruising and racing. There is nothing quite like the wind in your hair and the sun on your face to paint a perfect day. The difference between a great day on the water and miserable one comes down to preparation. Basic maintenance of the vessel, proactively checking the weather, wind, and tides, and understanding how to optimally operate the vessel for the best performance will enhance the experience. It’s not something that one can fully master, and you will always be learning and striving towards perfection. This is very true of my other passion, which is helping customers get optimal performance out of their networks. Once again, success is all about preparation.
Over my career, I have been through more customers than I can count and have seen widely ranging degrees of success amongst these customers. Why is it that some customers are extremely successful with no outages or performance issues whilst others seem to never be able to keep pace with outages and performance issues are a near daily occurrence? Some deploy a new technology without a glitch while others dread the thought of adding new technologies to their network in fear of the potential impact to their business.
You need a holistic approach that takes into consideration all of the systems involved in a solution. You can design and deploy the best voice/video solution but if the underlying network is not designed and configured to support this business service, it will not likely meet the performance requirements of the business. For example, imagine your business has the requirement to deliver a periodic streaming video broadcast from senior management to the employees of the company. Your company consists of campuses globally along with remote and mobile workers. So, you need to be able to stream across your wired, wireless and VPN network to users both local and remote. This is where the role of architecture comes into play.
The importance of architecture is that it pulls together a complete holistic view of the business services and the requirements to effectively support them. How much bandwidth is required, what is the tolerable round trip delay, tolerance for packet loss are all considerations that will go into building that strong foundation that is required for success. In today’s world of BYOD, the expectation is that these services will be available and perform flawlessly over wired, wireless and VPN.
I set a goal to increase the speed performance of my sailboat and purchased brand new sails to reach this goal. After installing the sails, it was clear that I had gained no additional speed. After doing a bottoms-up assessment of the vessel, I realized that the hull was covered with barnacles. Without a clean hull, adding sails will not deliver the desired result. Trying to deploy a business service, such as a voice or video solution, over a network that is not designed for it will also fail to deliver the desired. Most problems with deploying advanced technologies lie within the foundational network rather than the advanced technologies themselves. Your network, like the hull of my boat, is the foundation of your business services. If this is not solid, the chances are the higher level services that rely on this “foundation” will likely not delivery the desired results. A holistic approach will take into consideration the business services that must run over the network and use this to build out an effective foundation. Read this success story on how Ecobank deployed collaboration solutions based on a solid infrastructure. You can also see how optimization has benefited other companies in this infographic.
Stay tuned for my next posts where I’ll cover proven strategies for optimizing your network.
Tags: infographic, optimization, ROI
Once again, we’re preparing for the exciting Cisco British Innovation Gateway (BIG) awards. Here’s some guidance about the on-going competition – to stimulate some thoughts around this year’s opportunity to recognise Britain’s entrepreneurs.
It’s amazing when I think back to when the BIG awards where first discussed, as apart of our legacy around Cisco’s involvement in the London 2012 Olympics. We are now into our second year, and trying to be as balanced as I can be, it has been a very beneficial journey for all concerned. Read More »
Tags: British Innovation Gateway, Entrepreneur, innovation, start ups, Tomorrow Starts Here
Many of you take part in our annual satisfaction surveys. You share opinions, discuss challenges, and make valuable recommendations. More than 65,000 customers and partners responded to our survey during the first half of FY13. For this installment of the “We’re Listening” blog series, I asked Joe Pinto, Senior Vice President, Technical Services, to review these responses and what we’re doing to improve your Cisco experience.
By Guest Contributor Joe Pinto
While overall feedback from our customers and partners in FY13 has been positive, we know there is a continuous need for improvement. One of the questions you often ask is, “What is Cisco doing to make Cisco easier to do business with?” Here’s a sampling of areas you’ve asked us to address and progress we’re making in those areas: Read More »
Tags: Cisco Services, order management, software licensing, Technical Assistance Center, Technical Support, we-are-listening
Back in March, Seth Hanford wrote about a distributed denial of service (DDoS) attack aimed at the SpamHaus organization. Since then, there have been some new developments in the aftermath of the DDoS attack, most notably the arrest of the attackers’ spokesperson, Sven Olaf Kamphuis.
On April 26, Kamphuis, STOPhaus activist and possibly the person behind the large-scale SpamHaus DDoS attacks, was arrested in Spain. He had allegedly been operating out of his van, which he had transformed into a mobile computing office. Read More »
Tags: Cisco Security, distributed denial of service, Kamphuis, SpamHaus DDoS, STOPhaus, TRAC
It’s no secret that new technologies are changing the way students learn. The modern classroom is no longer confined to a physical space and students have access to greater educational opportunities than ever before.
Much like video has created new models for learning; mobile video collaboration is extending the boundaries of education even more. Imagine a school where students can instant message a professor from their tablet with an urgent question about tomorrow’s test and get an immediate response, or where a student athlete headed to a competition can join a lecture from their own personal mobile device. By overcoming space and time challenges, students and faculty can connect to the people and resources they need from wherever they are. No longer is education confined to the walls of the classroom. Read More »
Tags: distrance learning, education, flipped classroom, higher education, K-12, mobile collaboration, teaching, TelePresence, video conferencing