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If You Didn’t Care About HIPAA Before, You May Need to Now

The HIPAA Omnibus Final Rule, released January 2013, greatly expands the number of organizations that must comply with HIPAA beyond the known ‘Covered Entities.’

The Final Rule expands the definition of a Business Associate to include an organization that ‘creates, receives, transmits or maintains’ PHI. Adding the term ‘maintains’ into the definition makes a big difference and will include a lot more businesses than before. The Department of Health and Human Services (HHS) estimates that 250,000 – 500,000 additional entities will be considered a Business Associate and therefore must comply with HIPAA. Read More »

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Next Generation Wealth Management: Mobile Technology Enhances the Customer Experience

The wealth management industry is under transformation. In an effort to win back trust, attract new customers and retain existing ones, firms are investing in new collaborative technologies that support their business model transformation from transactions to interactions focused on client centricity. IBSG Figure 4 GraphVarious McKinsey research and studies have shown that those who adopt more client-centric tools and processes can increase revenues up to 20 percent and profitability up to 2.5 times. Cisco’s own research has shown that wealth management firms that adopt client centric tools such as video can reduce client attrition, especially for the critical under-55 segment. Part of this transformation involves investing in video capabilities that enable firms and their experts to touch more customers, more often and in a more intimate manner than voice and email do today.

Getting the right expert to the right customer, at the right time is crucial in being able to offer superior customer service and improve cross-sell and up-sell rates. Another critical, competitive differentiator is embedding video capabilities into the mobile channels and applications customers already use. Read More »

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Setting up an IPv6 Lab

May 20, 2013 at 4:31 am PST

I’ve blogged (a lot) about planning for the integration of IPv6 into your network, and I even threw in some thoughts about how to go about doing the integration.  Some of the procedures discussed in earlier posts included:

Equally important is the task of setting up a lab and (in our next post) developing a test plan. Read More »

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Register for the K-12 Education: Using Wireless Technologies in Public Safety Webcast

Innovate the education environment by deploying Cisco BYOD Solutions for K-12 to facilitate teaching innovation and emergency  safety . 

Small, medium, and large school districts across the country are utilizing Cisco technology to provide pervasive wireless coverage for their schools.  Wireless coverage can not only provide an enhanced teaching and learning resource, but it can also be utilized as a tool for public safety.

The K-12 Education (PT III): Using Wireless Technologies in Public Safety webcast will take place on May 22nd, 2013 from 10:00 – 11:00 am (PST).  To register for the webcast please click here.

Here’s a sneak preview:

There is nothing more alarming then the event of a lockdown occurring during school for the protection of the students, public safety is a huge concern for parents and teachers alike.  Leveraging Cisco BYOD Solutions for K-12 Education  real-time location tracking in schools becomes a reality in order to determine the whereabouts of mobile device users throughout the campus.  Read More »

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Looking for Action? Citrix Synergy or Disneyland – or Both

I am looking forward to next week’s Citrix Synergy conference in Anaheim, Los Angeles with sense of great anticipation. If you are fortunate enough to be attending, I am sure you are looking forward to next week too – and surely not because of the proximity to Disneyland. Whether it’s Mark Templeton’s keynote or the CTO innovations session or the Citrix party – there is always lots to learn and great people to meet.  Just as important for me, we at Cisco have another great opportunity to share and demonstrate the latest innovations in our Cisco Desktop Virtualization Solutions portfolio for Citrix XenDesktop environments. There is something in store for every IT professional, from self-guided demos to a live expo of what’s going on behind the scenes at the conference.  I want to spend the next few minutes taking you through a virtual tour of the Cisco presence at the event.

Since I visited Citrix Synergy Barcelona in 2012 October, Cisco has made significant progress by expanding on the Desktop Virtualization front to help you choose a desktop virtualization solution ideally optimized to your own delivery model, scale, use case and cost requirements Ashok Rajagopalan does a great job describing these solutions in his video blog

 ashok

Read More »

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