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Enterprise Apps: The Next Wave in Mobile Transactions

Earlier this year, I was having a business dinner with an important client in London when I received an IM on my iPhone. The message was from a Cisco colleague, and it said, “I need you to approve a purchase order. Right now.”

So I stepped away from the table, launched an app on my iPhone, read the purchase order, and clicked “approve.” Then I returned to my seat and went back to our dinner without missing a beat. The whole process took maybe two minutes.

Just a few years ago, this transaction would have required a laptop tethered to the network in a hotel or office, and it would have completely disrupted the dinner.  This pace of change, leveraging mobility solutions, across IT is unprecedented.

Why are so many businesses turning to mobile enterprise apps? According to Gartner, more than 25 percent of enterprises will have an app store by 2017. Mobile apps are making the promise of BYOD a reality. People love their apps and the highly personalized experience they deliver. By bringing their own devices to work, people can enjoy their work more, use the devices they choose, and do their jobs better and faster—from anywhere. According to Cisco’s latest study, the Financial Impact of BYOD, they can also be more innovative and productive.  At Cisco we firmly believe that work is a thing you do, not a place you go.  Read More »

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Internet of Everything: A Pivot Point in Technology — and Thinking

“You can’t manage what you can’t measure.” So said Dave Evans, Cisco’s chief futurist, in his keynote address at Cisco Live 2013.  I couldn’t agree more! As we usher in a new era of hyperconnectivity, we will see our environment in unprecedented ways, and then manage it like never before.

The trick is getting the relevant data to the right people at the correct time.

Cisco calls this transformation the Internet of Everything (IoE). With its explosion in connectivity from 10 billion things today to 50 billion in 2020, IoE promises a profound transformation that will enhance nearly all aspects of our lives.

But only if we do it right. And that requires changing the ways in which we think.

For IoE to be a true game changer, it will take much more than infusing every road, refrigerator, tire, and supermarket shelf with data-generating sensors. IoE could, for example, have a deep impact on water management. Today, 30 percent of fresh water is lost to leaking pipes. But a sensor in a pipe can only tell you that it’s losing water (and you may already have known that). The key is managing the information, tying it into control systems, and creating far-reaching, highly efficient processes for rerouting water or mobilizing maintenance resources. Read More »

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The Next Big Innovation Cycle for Hoteliers

Remember the time when we were trying to figure out exactly what the Internet was? Web pages and dot coms didn’t make complete sense. Wow, how times have changed. Today, our world revolves around the Internet. Most of us connect every day. And now, we are doing more than just connecting.

Our team recently joined other industry experts at HITEC 2013, the world’s largest hospitality technology show. Hot topics discussed at the show included the next generation guest, including BYOC (bring your own content), social media, Wi-Fi services, data security, mobility and more. But one topic stood out among the others – the next big innovation cycle for hoteliers.

So what is the next big innovation cycle for hoteliers?

The one thing about innovation in hotels that stands out to me right now is that it’s almost a constant two-way dialogue between the hotel and guest. When we leverage the network beyond just connecting to the Internet, the possibilities are nearly endless.  This two-way dialogue creates an opportunity to better serve customer needs. And if we pay attention to guests’ dialogue and understand their daily physical and digital habits and desires, there is no more assuming what those needs are. By constantly gathering data to determine future needs, we can create a system that not only is a solution, but can help determine solutions for the future. Read More »

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[Cartoon Catalyst Blog Series] Why deploy Pervasive Wireless for K-12. Who’s doing it and how.

July 10, 2013 at 11:07 am PST

With so many schools looking to integrate various technologies for things like blended & distance learning, increased staff and student collaboration, and mobility options, many are asking “are we sure we have the necessary infrastructure?”. And if they answer yes, will it support the newest technologies, and will it work all the time, every time?

We all know technology-enabled classrooms are becoming necessary for students and teachers living in a network-connected, mobile world.  Luckily, schools can actually reduce operating costs at the same time they are enabling these technologies by providing a wireless network infrastructure. Read More »

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Social Media’s Impact on On- and Offline Events

How do you turn social media on its head and make it unique for your initiatives? I’m always fascinated to see new approaches to using social media and get inspired by different organizations’ creativity. From specific initiatives to drive more traffic and awareness (like American Express’ Passion Project) to getting executives involved (like HubSpot’s CEO Manager Twitter for a Day) to countless other examples in sports, entertainment, B2B, and B2C, creativity is a key factor in the success of our efforts.

Let's Chat! #Ciscosmt Series

Let’s Chat! #Ciscosmt Series

Social media is especially intriguing when it comes to the way it can be used for on- and offline events. (E.g., webcasts, virtual environments, onsite conferences and meetings, Twitter chats, etc.) Based on the nature of these types of activities, social media is a strong communication channel to pilot new ideas, convert more traditional approaches to 2-way engagements, and create real-time impact.

Specifically social media can be used to:

  • Drive registration traffic
  • Create a much more engaging environment
  • Tie on- and offline participants together
  • Generate more information sharing, innovations, and crowdsourcing
  • Provide more direct access to speakers, executives, peers, and others
  • Offer ongoing engagement opportunities long after an “event” has taken place
  • Troubleshoot and resolve issues quickly

Read More »

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