Now this is really cool. Have you been wondering why the social media activity for Cisco Live UK has been so quick, responsive, and high-quality? Well, today we’re going to show you why. Peter was invited to step inside the Cisco Social Media Studio at Cisco Live UK, which is the social media nerve center for the event. It is here where they are creating “one of the most customer-aware events in the world.”
Support contracts provide the ultimate peace of mind and help protect your technology investment
Running a small business without a support contract is like performing a high-wire act without a net. If you don’t have the expertise in-house to restore your failed network pronto, you could fall flat on your face with your customers. That’s why you need to be able to call on a team trained to keep your network running smoothly.
A service plan is much more than warranty. Your service contract goes above and beyond a warranty by entitling you to a variety of expert technical assistance resources and online tools to help you quickly solve problems. Certified engineers can provide advanced configuration and deployment support via telephone or online chat—or both—to get your business up and running quickly. Contracts also include ongoing upgrades so you always have the latest and most reliable software versions available.
Here are four ways to get the most out of your service contract:
I recently went to New York for the National Retail Federation Conference and I took a picture of all the devices (excluding my laptop) that I carried with me for use at the hotel, in the booth, and while I was at 30,000 ft.
As I think back about working with multiple devices (both issued to me and owned by me) during the week, here are some areas that impacted IT.
As we all know, the world is changing at networked speeds and organizations need an IT partner that can help lead them through these challenges. Cisco is that partner.
To help further communicate this, we recently launched our new brand and advertising campaign. This campaign is to showcase that our true value is in what we make possible for customers with our innovative networking technology. Our company strategy starts and ends with customer success. As such, the ongoing campaign will highlight Cisco customers and the ways that Cisco’s intelligent network empowers their business with new, more effective ways to connect, exchange ideas and innovate.
IMHO, Cisco is uniquely positioned to help our customers solve their most important business challenges. Our strengths are many: beginning with engineering depth and expertise, an ecosystem of partners, a passion for networking, and culminating in our vast experience at building and delivering Intelligent Networks that unleash business potential. It’s our rich portfolio transformational business solutions that help CEOs and CIO/CTOs achieve greater innovation and momentum.
This week in No Jitter, Cisco Collaboration Vice President Murali Sitaram is featured in an extensive Q&A with editor Dave Michels. Entitled, “Cisco’s Quadragenarian,” Sitaram is working to take Cisco, a company with a strong networking core, and move it towards collaboration software that is both social and cloud-based.
Murali discusses his role, Cisco’s perspective on social business software, the post PC-era, collaboration in general, people-centric collaboration, email and more. In part he says:
“In today’s post-PC era, employees no longer are tied to their desk or required to sit in a conference room to do their jobs…Social collaboration adds a new layer to the communication experience, allowing companies to innovate, grow, expand into new markets and increase productivity.
Over the last two or three decades we have been living in the era of the “document” or…email…if you think about it, people don’t really collaborate or work in that way…We have conversations, we share in communities…previous generation of tools have outlived their utility and we must rethink how people work.”