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Telepresence Can Build Bridges Between Young Learners

Two classes of New Jersey middle school students recently enjoyed a unique opportunity for exchange with their peers. From neighboring towns, the eighth graders live worlds away from each other demographically—one town is largely affluent and white, while the other is mostly low income with a predominately black and Hispanic population. Each class studied John Steinbeck’s Of Mice and Men, and they visited each other’s schools to discuss perceptions of the novel.

As reported in The New York Times, the students at both middle schools found the interaction with their counterparts eye-opening and rewarding, both in terms of literary analysis and cultural understanding. The ability to see the text—and life—from a different perspective fostered a rich educational experience.

With telepresence and other collaborative technologies, students are able to mimic the exchange in which the New Jersey youth participated, except they could share ideas with and experience the cultures of peers not only across town boundaries, but also across state lines and country borders. Telepresence enables a real-time, high-definition connection that allows for a quality of conversation comparable to in-person interaction, creating a unified classroom across geographies. The telepresence set-up establishes an environment that feels inclusive and intimate—the students would feel as though they had traveled to each other’s schools. They could see the detail in each other’s settings, in clothes, hairstyles, facial expressions, and other aesthetics that make up parts of a culture. Read More »

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Social Media Nerve Center

This is Cisco Live UK: Day 4, Part 1

Now this is really cool. Have you been wondering why the social media activity for Cisco Live UK has been so quick, responsive, and high-quality?  Well, today we’re going to show you why. Peter was invited to step inside the Cisco Social Media Studio at Cisco Live UK, which is the social media nerve center for the event. It is here where they are creating “one of the most customer-aware events in the world.”

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Got a service plan? Here’s how to get the most out of it

Support contracts provide the ultimate peace of mind and help protect your technology investment

Running a small business without a support contract is like performing a high-wire act without a net. If you don’t have the expertise in-house to restore your failed network pronto, you could fall flat on your face with your customers. That’s why you need to be able to call on a team trained to keep your network running smoothly.

A service plan is much more than warranty. Your service contract goes above and beyond a warranty by entitling you to a variety of expert technical assistance resources and online tools to help you quickly solve problems. Certified engineers can provide advanced configuration and deployment support via telephone or online chat—or both—to get your business up and running quickly. Contracts also include ongoing upgrades so you always have the latest and most reliable software versions available.

Here are four ways to get the most out of your service contract:

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Impact of Bringing Your Own Devices for Work and the Network

Recently Jon Stine with Cisco IBSG wrote in the Cisco Retail blog an article titled “In Between the Numbers: Bring Your Own Device Do we know what that means?” where he talked about the changes that the BYOD concept brings to the change in the culture of employees leveraging technology to get their job done, and how it not just impacts the end point technology but all the network and information technology infrastructure.

I recently went to New York  for the National Retail Federation Conference and I took a picture of all the devices (excluding my laptop) that I carried with me for use at the hotel, in the booth, and while I was at 30,000 ft.

Cius, iPad, iPhone

As I think back about working with multiple devices (both issued to me and owned by me) during the week, here are some areas that impacted IT.

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Cisco: Helping Our Customers Innovate

As we all know, the world is changing at networked speeds and organizations need an IT partner that can help lead them through these challenges. Cisco is that partner.

To help further communicate this, we recently launched our new brand and advertising campaign. This campaign is to showcase that our true value is in what we make possible for customers with our innovative networking technology.  Our company strategy starts and ends with customer success. As such, the ongoing campaign will highlight Cisco customers and the ways that Cisco’s intelligent network empowers their business with new, more effective ways to connect, exchange ideas and innovate.

IMHO, Cisco is uniquely positioned to help our customers solve their most important business challenges. Our strengths are many: beginning with engineering depth and expertise, an ecosystem of partners, a passion for networking, and culminating in our vast experience at building and delivering Intelligent Networks that unleash business potential.  It’s our rich portfolio transformational business solutions that help CEOs and CIO/CTOs achieve greater innovation and momentum.

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