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Empowering the Internet Generation

The internet generation has their own way of working; they are not confined to one space and want flexibility to use different tools; they are more mobile, social, visual, and virtual.  They use technology to expand their community of influence across coworkers, suppliers, and customers, breaking down barriers to solve problems across and within these communities.

I have recorded a VoD were I share my thoughts on how Cisco is uniquely positioned to empower the internet generation to transform businesses by expanding the reach of video and making it pervasive.  Take a listen and share your thoughts with me.

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Digital Britain: Converting Customers into Advocates

February 8, 2012 at 7:30 am PST

The desire to interpret people’s body language during in-person meetings has been studied by psychologists and marketing focus group researchers for many years.  In contrast, the notion of observing your customer’s virtual online body language is a relatively new concept.

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The Future of Work-Life Innovation: The Role of Networked Technologies

A number of forces are changing how we work, live, and innovate: pervasive technologies, distributed ways of working, “space rather than place” as a work ethos, new methods and modes of work, access to shared services, open versus closed innovation, a new generation of workers, environmental concerns, and macro socioeconomic shifts.

Given a choice, people will demand freedom to work, live, and innovate in ways that meet their individual lifestyles, unfettered by place. Meanwhile, pressures to reduce costs and seek new approaches to innovation are causing many private and public organizations to rethink how work gets done. Read More »

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Universities Adjust to Teaching a Different Kind of College Freshman

February 8, 2012 at 5:14 am PST

There’s a different kind of college freshman on university campuses these days. According to EdWeek’s report on The American Freshman: National Norms Fall 2011 survey, today’s freshman bears more of the cost of his or her own education than did past first-year college students, and, as a high school senior, today’s freshman paid more attention to his or her studies than those who came before.

So what does this mean for colleges?

For one, today’s students’ higher academic engagement could translate into demand for more innovative, challenging courses. But with the survey showing more students taking out large student loans as their parents’ unemployment rates remain stagnant, universities cannot raise tuition price tags to hire more faculty to develop new classes. President Obama said as much in his January 24 State of the Union address, mandating that schools use tools like “better technology” to improve their course offerings without raising costs. Read More »

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Arkansas to Enhance Government Function with Adoption of Mobile Video

February 8, 2012 at 4:59 am PST

When it comes to using cutting-edge mobile video technology, Arkansas is blazing the trail for state and local governments.

In the process of developing a network to support data, voice, and video communication services, the state plans to integrate mobile devices into this system beginning this month (February, 2012). According to Government Technology, Arkansas state leaders want to improve public service by embracing what they see as a shift to “a more mobile environment.” Read More »

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