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Tell Me A Truth About Social Media [VIDEO]

March 7, 2012 at 2:29 pm PST

In case you have missed our tweet with the replay link to our Social Media Week at Cisco (#SMWCisco) which took place on February 14th, you can access the recorded sessions here. We just couldn’t get enough of these wonderful speakers so we dared a few of them to tell us a truth about social media. Watch this 2-minute video to find out what Michael Brito (@britopian) from Edelman, Todd Wilms (@SocialB2P) from SAP and Jeanette Gibson (@jegibson) from Cisco had to say:

Edited by Christy Park (@christyjpark)

HUNGRY FOR MORE TIPS AND BEST PRACTICES? Read More »

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Identify and locate video and voice issues in your network with mediatrace

March 7, 2012 at 1:17 pm PST

A few days ago we announced new products that now support medianet media monitoring . Media monitoring helps you to assess and measure the impact of video, voice, and data applications in the network. It gives IT operators more confidence and peace of mind to deploy and manage different video and voice applications in their network by enhancing visibility into the network and accelerating troubleshooting.

One of the features of media monitoring is mediatrace which allows IT operators to troubleshoot an issue while it occurs. Mediatrace works like a traceroute that follows a specific flow hop-by-hop collecting performance statistics end-to-end. It can be started from an endpoint with Media Services Interface or in any router or switch that supports the capability.

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Here’s the Best Way to Share via WebEx [video]

If you are using WebEx for your video conference, one of the things you may want to do is share information that’s on your computer.

Many people share their desktop -- which means your attendees can see everything happening on your computer. This can present problems if you don’t remember to shut down other applications while you are sharing your desktop. But there are ways to limit what is visible by sharing a document or an application.

Here’s a quick look at your choices [watch video]. Read More »

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New Cisco Case Study with retailer Sport Chalet and their Foundation for the Future

We are excited to showcase our latest retail video case study with Sport Chalet,  a chain of 54 stores in four western states. California, Nevada, Arizona, Utah, plus an online store, www.sportchalet.com.

In this video Craig Levra, Chairman and CEO and Ted Jackson, Vice President of information technology and CIO of Sport Chalet discusses the importance of customer experience to Sport Chalet.  The video overviews how technology is an enabler to help their current and future business needs.

With their partnership with Cisco, Sport Chalet leverages technologies such as the network, data center and collaboration at headquarters and the stores to help run their business faster, enable their employees to put customers first and drive growth for the business.

For more information on how Cisco helps address retailers IT and business needs, please visit http://www.cisco.com/go/retail

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“What If” Could Be Now: A New Retail Experience

March 7, 2012 at 7:04 am PST

Consider me a weekend warrior of the DIY home-improvement world. My projects are likely laughable (in scope and outcome) in the eyes of the professionals, but if that’s the case, they’re not invited to my next barbeque. So there.

Granted, I sometimes experience delusions of grandeur as I envision transforming my fixer-upper into a quaint Sunset magazine-worthy before/after feature. Norm Abram will never worry about me usurping his reputation, but I like fixing things when they break and looking at something I’ve improved and knowing I did it.

I can swing a hammer and even use a tile saw, but most projects involve a lot of learning and asking questions along the way. Sometimes that’s a bit of a process – finding the answers I need or the people who have them. Read More »

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