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Identify and locate video and voice issues in your network with mediatrace

A few days ago we announced new products that now support medianet media monitoring . Media monitoring helps you to assess and measure the impact of video, voice, and data applications in the network. It gives IT operators more confidence and peace of mind to deploy and manage different video and voice applications in their network by enhancing visibility into the network and accelerating troubleshooting.

One of the features of media monitoring is mediatrace which allows IT operators to troubleshoot an issue while it occurs. Mediatrace works like a traceroute that follows a specific flow hop-by-hop collecting performance statistics end-to-end. It can be started from an endpoint with Media Services Interface or in any router or switch that supports the capability.

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Here’s the Best Way to Share via WebEx [video]

If you are using WebEx for your video conference, one of the things you may want to do is share information that’s on your computer.

Many people share their desktop – which means your attendees can see everything happening on your computer. This can present problems if you don’t remember to shut down other applications while you are sharing your desktop. But there are ways to limit what is visible by sharing a document or an application.

Here’s a quick look at your choices [watch video]. Read More »

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New Cisco Case Study with retailer Sport Chalet and their Foundation for the Future

We are excited to showcase our latest retail video case study with Sport Chalet,  a chain of 54 stores in four western states. California, Nevada, Arizona, Utah, plus an online store,

In this video Craig Levra, Chairman and CEO and Ted Jackson, Vice President of information technology and CIO of Sport Chalet discusses the importance of customer experience to Sport Chalet.  The video overviews how technology is an enabler to help their current and future business needs.

With their partnership with Cisco, Sport Chalet leverages technologies such as the network, data center and collaboration at headquarters and the stores to help run their business faster, enable their employees to put customers first and drive growth for the business.

For more information on how Cisco helps address retailers IT and business needs, please visit

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“What If” Could Be Now: A New Retail Experience

Consider me a weekend warrior of the DIY home-improvement world. My projects are likely laughable (in scope and outcome) in the eyes of the professionals, but if that’s the case, they’re not invited to my next barbeque. So there.

Granted, I sometimes experience delusions of grandeur as I envision transforming my fixer-upper into a quaint Sunset magazine-worthy before/after feature. Norm Abram will never worry about me usurping his reputation, but I like fixing things when they break and looking at something I’ve improved and knowing I did it.

I can swing a hammer and even use a tile saw, but most projects involve a lot of learning and asking questions along the way. Sometimes that’s a bit of a process – finding the answers I need or the people who have them. Read More »

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oVirt Workshop: Beijing

As the oVirt project continues to move forward, a new workshop has been setup in Beijing on March 21st. The workshop page has all the details. If you are in the Asia-Pacific region and are looking to learn more about oVirt, this is a fabulous place to do just that. Interact with developers on the oVirt project, learn about the development process, and get involved. If the oVirt Kickoff Workshop from last fall was any indication, this workshop will be another great event for the oVirt Community. Cisco, as a board member of the oVirt project, is excited to see this community and technology continue to advance forward.