Both mid-sized and large enterprises know the value of employee collaboration to increase productivity and give the business a “leg up” on its competitors. As more businesses make sizeable investments into collaboration technology, it’s important for them to select products and services that not only meet their unique needs but also encompasses a comprehensive solution from the ground up that caters specifically to increasingly mobile employees.
Today, Sprint announced the availability of Sprint Complete Collaboration, a bundled service that gives customers a full UC solution that can be quickly and easily deployed over an all IP network. This Sprint solution is based on Cisco’s Hosted Collaboration Solution which gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.
What does this mean for the end users who are increasingly on the go? It means being able to access collaboration applications from any device (smart phone, laptop, tablet -- you name it) anywhere at any time. It’s instant collaboration designed for today’s distributed enterprise; a feat that is best achieved when an organization opts to deploy a collaboration solution that -- at its foundation -- is keeping the bigger picture in mind: that these days, employee collaboration is no longer bound by “office walls.”
Sprint’s news validates the demand for a collaboration solution that allows service providers to leverage their own infrastructure to differentiate and drive fixed mobile convergence. We announced this new feature last December with new mobile features to HCS. As one of our first customers to announce availability of this feature, we are thrilled to see that the market is seeing the value of extending this feature to their subscribers. Read More »
Tags: Cisco, Cisco Jabber, cloud collaboration, Cloud Computing, collaboration, contact center, customer, customer collaboration, Hosted Collaboration Solution, hosted contacted center, hosted unified communications, jabber, Sprint, Sprint Complete Collaboration, unified communications
As of March 7, 2012, the new “use mpi_f08″ bindings have been officially voted in to the MPI-3 standard.
A few other minor corrections made it into MPI-3 at the same meeting, but they’re boring / not worth discussing.
What is worth discussing, however, are some proposals that passed their first (of two) formal votes to make it into MPI-3 at that same meeting:
Let’s give a few details on each of these…
Read More »
Tags: mpi, MPI-3
Cloud computing gives you a new way to access many different types of software, no matter how small your company
It seems that everyone’s talking about how cloud computing is the answer to all your technology problems—and, depending on your problems, it may be. But before you can use the cloud, you need to understand what it is.
Cloud computing is not a product that you purchase; cloud computing is a deployment model. It is a new way to access and use software for your small company; it is also a new way for vendors to sell their products. How you use cloud computing is up to you.
Simply put, cloud computing allows you to use a vendor’s software over the Internet. Though the software is hosted on the provider’s server, it functions on users’ computers in the same way as installed software—your employees simply connect to it online. You do not purchase and install the application on your server or your desktops; depending on the cloud-based software (also referred to as Software-as-a-Service or SaaS), you might install a specialized client that people use to connect to the service or users might simply connect through their Web browser.
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As we kick off this year’s Enterprise Connect conference, one subject I am discussing a lot with customers is interoperability. This topic is always evolving, but our customers’ need for interoperability has remained the same. So what are the customers telling us about their interoperability requirements and concerns within unified communications and collaboration, and what is Cisco’s approach to addressing those?
What customers want:
At its heart, interoperability is about enabling the free flow of communication across boundaries – whether those boundaries are geographical, across firewalls between businesses and their ecosystems or customers. Customers want to be able to share information quickly and easily across different systems from multiple vendors.
Customers also stress the need for protecting their investments in existing systems and extending their capabilities to new types of work scenarios. These systems include infrastructure (such as Active Directory or Exchange or Notes), voice and video systems (such as Cisco’s Unified Communications Manager and TelePresence and competitive products from other vendors), and desktop or enterprise productivity applications (such as Microsoft Office, IBM Lotus, SAP, Salesforce.com and others). They must work within heterogeneous environments and accommodate new solutions as they come to market.
But that two systems work together is not enough. They must come together as seamlessly as possible to ensure an uncompromised user experience
Finally, this all needs to happen across platforms and devices, particularly as we move toward a post-PC era of many different devices -- from smartphones and tablets in the field to desktop computers and immersive room-based systems. These devices need to be blended into customers’ existing collaboration environments while providing a consistent and compelling user experience.
This is what customers want.
What the industry needs to do:
Read More »
Tags: Cisco, collaboration, instant messaging, interoperability, jabber, medianet, post-pc, Presence, TelePresence, UC, unified communications, video, Voice
Come watch a special edition TechWiseTV, featuring Ike, to learn how Cisco takes you Beyond BYOD. Take the BYOD challenge for a chance to win a trip to the London Olympics or other fun mobility gadgets.
Today’s enterprise mobility requirements go beyond simply connecting mobile devices. It’s about securing any access, simply managing the complexities while scaling efficiently, and ensuring an optimal user experience while easing the IT burden. Gallant Ike does all of this and more with Cisco Enterprise Mobility Solutions.
To participate, here is what you do:
- Visit http://www.cisco.com/go/challenge
- Watch the 20-minute video featuring TechWise’s Jimmy Ray Purser and Robb Boyd with IKE
- Take the Challenge! Test your knowledge and answer 10 questions. You just may win!
Tags: byod, BYOD challenge, cisc wlan, cisco challenge, enterprise mobility, enterprise networks, Ike, mobility, networking, Networks, TechWiseTV, wi-fi, wifi, wireless lan controllers, wireless lans, wlan, WLC